Sales Development Representative, Resolve AI
AI production engineer
Open for applications
AI production engineer
1-20 employees
Open for applications
1-20 employees
Company mission
To make machines be on-call for humans, not the other way around.
Role
Who you are
- You’ve already decided that you want to work at an AI-native company that’s pushing the limits of how engineers work, and now you’re looking for the right one
- 1+ years of experience in a pipeline-generation role, ideally within a tech startup or other fast-paced, high-growth environment
- Proven Prospecting Skills: Demonstrated ability to source and qualify leads, ideally with your own playbook. You’re the person your peers want to emulate
- Results-Driven & Metrics-Oriented: You’ve been a top performer because you know what it takes to get there. You track the input to predict the output
- Adaptable & Resilient: You have the confidence that you’ll figure it out, and the sense of urgency to move quickly to make it happen
- You thrive in fast-paced, sometimes ambiguous environments, and are capable of handling change and uncertainty with confidence
- You’ll challenge the status quo when things aren’t working, and you’ll be open to new ideas that deliver better results
- Strong Communicator & Collaborator: You’re fluent in the language of your prospects, both in written and spoken form (maybe even memes?), and you can navigate conversations whether you’re speaking with an engineering leader or an on-call engineer
- Tech-Savvy: You need to like technology. We’ll give you the tools to be highly successful, but we expect you to use them, and even introduce new tools that give us a leg up
- You’ll need some familiarity with CRM systems (e.g., Salesforce, HubSpot), as well as sales engagement tools like Apollo. We expect you to become ultra proficient with tech so that you can exceed your goals in support of company goals
What the job involves
- Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity
- At Resolve, we’ve brought together experienced (and successful) entrepreneurs, experts in understanding our customers, and leading innovators in AI and distributed systems
- Now we need the right people to help us tell that story—one prospect at a time
- Join Resolve as a founding go-to-market team member, helping us build and execute the playbook to drive repeatable revenue while also building a respected brand within the engineering community
- Use modern tools, including leading sales prospecting products, AI, and your own creativity, to identify high-propensity leads
- Engage these leads with timely, relevant messaging across channels, including email, calls, social media, and events, to schedule meetings with engineering personas that generate pipeline
- Rapidly engage and qualify inbound leads to provide immediate value to the prospect while determining their potential fit for Resolve’s offerings
- Work hand-in-hand with colleagues in GTM to deliver delightful prospect experiences, primarily by sharing feedback to create a cohesive prospect engagement strategy that prospects genuinely value
- Serve as the ear to the ground for the GTM organization, staying up to date on product knowledge, industry trends, and the competitive landscape, quickly becoming a knowledgeable expert in our customers and our space
- Record your activity and what you’re learning in a system of record (aka CRM), enabling the Resolve GTM organization to quickly learn what’s working, what’s not, and how to execute at the highest level
Our take
Finding and fixing software problems can take mountains of time that engineers could otherwise be spending driving innovation. Resolve AI supplies a platform that can automate a good amount of this process, freeing up humans for more important or unique tasks.
Leveraging generative AI, Resolve's platform automates root cause analysis and incident response - and is able to cut mean-time-to-resolution by an impressive 80%. The AI handles all common alerts and actions, can understand code and capture changes without the need to be trained.
These capabilities mean that Resolve AI can automate a greater chunk of incident resolution that other tools, a fact that makes it stand out as a valuable investment. The company has raised substantial funding that will be used to grow its headcount and expand platform capabilities even further.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Oct 2024
$35m
SEED
Total funding: $35m
Company HQ
Mission District, San Francisco, CA
Leadership
Spiros Xanthos
(Founder & CEO)Previously SVP and General Manager for the Observability Business at Splunk. Was CEO and Founder at Omnition, started and ran Pattern Insight until selling it to VMware, and founded ezhome.
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