Security & Risk Analyst, SpotHero
$69.6-87k
Ontario - CA$52,00 - $65,000 + discretionary bonus
More information about location
Off-street parking marketplace
Be an early applicant
Off-street parking marketplace
201-500 employees
Be an early applicant
$69.6-87k
Ontario - CA$52,00 - $65,000 + discretionary bonus
More information about location
201-500 employees
Company mission
To simplify finding and booking off-street parking for stress-free travel experiences.
Role
Who you are
- 3–5+ years of experience in fraud detection, risk analysis, or payments fraud within a high-volume marketplace, fintech, or e-commerce environment
- Strong analytical skills with the ability to identify patterns and anomalies in large data sets using dashboards, fraud tools, and/or SQL for deeper pattern analysis
- Experience working with payment processors and familiarity with chargeback workflows and evidence collection
- Familiarity with online payment systems, account authentication, or transaction monitoring
- Strong communication skills for sharing findings, risks, and insights with both technical and non-technical stakeholders
- Exceptional attention to detail, accuracy in documentation, and the ability to operate independently in a fast-paced environment
- Knowledge of PCI-DSS and other compliance standards
What the job involves
- As a Security and Risk Analyst at SpotHero, you will be responsible for safeguarding our marketplace, preventing financial losses, and protecting customer trust
- This role is essential to SpotHero’s ability to provide a secure, seamless payment experience and maintain our relationships with our payment partners
- The Security and Risk Analyst will identify and stop fraudulent transactions before they occur, reduce dispute ratios and associated fees, and ensure our marketplace remains a trustworthy environment for drivers and partners alike
- Your work will directly preserve revenue, reduce chargebacks, and strengthen SpotHero’s risk posture across the platform
- This is a great opportunity for someone looking to grow in the areas of data-driven fraud prevention and security operations within a fast-paced dynamic environment
- Monitor real-time transactions, user activity, and system alerts to identify emerging fraud indicators
- Investigate suspicious transactions involving CNP fraud, account takeovers, identity misuse, discount/promo abuse, and other marketplace-specific risks
- Apply a preventative mindset to ensure secure payments and minimize payment disputes, chargeback fees, and operational exposure
- Analyze transaction data to identify fraud trends, behavioral anomalies, and systemic vulnerabilities
- Propose rule adjustments, thresholds, and workflow improvements to reduce vulnerabilities and fraud losses
- Partner with Software Security, Data, Product, Engineering, and Operations to strengthen controls and inform fraud mitigation strategies
- Provide fraud-focused recommendations during product launches, payment flow updates, or new feature development to ensure preventive controls are embedded early
- Contribute to the enhancement of dashboards, review queues, case management workflows, and reporting accuracy
- Identify opportunities to automate manual review tasks and enhance detection logic
- Maintain precise, audit-ready documentation that supports dispute evidence, compliance requirements, and internal risk governance
- Contribute to policy and process updates for fraud prevention and security
- Educate internal teams on fraud awareness and best practices
Our take
Finding a parking spot is an ever-increasing challenge, that is being solved by SpotHero, a platform which helps people find and book off-road parking across Canada and the US.
SpotHero is evolving with current trends by offering car-sharing and commercial fleet options, alongside partnering with Android Auto to increase its reservations and joining up with the navigation app Waze. It offers services to corporations too, and brings standardization to the otherwise fragmented and often confusing parking industry.
As the only independent off-street parking marketplace in North America, SpotHero has established a robust infrastructure and is expanding its services and coverage. Part of this is in its recent partnership with Google, to integrate marketing reservations into Google Maps. This, along with its existing partnerships with platforms like Apple Maps, puts SpotHero in an exciting spot going forward.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2025
$2.5m
LATE VC
Aug 2019
$50m
SERIES D
Total funding: $120.1m
Company benefits
- Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth
- Flexible PTO policy and great work/life balance – We value and support each individual team member
- Annual parking stipend – we help people park!
- The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere
- Up to 95% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave 🇺🇸
- Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD, and LTD 🇨🇦
Company HQ
Chicago Loop, Chicago, IL
Leadership
Mark Lawrence
(Co-Founder & CEO)Having studied Finance and Spanish at Bradley University, they spent 2 years as a Financial Analyst at Bank of America, before leaving in July 2010. That October, they founded SpotHero as CEO.
Larry Kiss
(Co-Founder & Chief Architect Officer)Having started their career at Advanced Micro Devices, they then worked at Motorola for 3 years and also as a Freelance Developer. They co-founded SpotHero with Mark, before co-founding iNotary in March 2011, where they worked as CTO for a year.
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