Director of Sales, Klaviyo
SMB
$168-252k
Sales roles are also eligible for variable compensation
1+ day a week in office
Intelligent marketing automation powered by customer data
Be an early applicant
Intelligent marketing automation powered by customer data
1001+ employees
Be an early applicant
$168-252k
Sales roles are also eligible for variable compensation
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- 6+ years of sales management experience, experience at a hyper-growth SaaS company preferred and MarTech a plus
- 2+ years leading front-line sales managers, highly preferred
- A strategic go-to-market operator with an understanding of how to pull growth levers across product, marketing, partners, and success
- Strong coaching skills and a growth-mindset that comes from a deep belief in the development of their team
- High school diploma or equivalent work experience, a Bachelor’s degree or above a plus
- Strong track record of building high performing sales teams in a fast-paced environment
- Ability to use data to inform decision making
- Strong ability to work with leadership to define and implement successful new programs
- Strategic mindset to define and execute sales strategies
- Results oriented, highly motivated, enthusiastic attitude and the ability to work independently
- Deep understanding of SaaS and sales economics
- Excellent verbal and written communication skills
- Excellent sales and customer service skills
- Excellent time management skills with a proven ability to meet deadlines
- Strong supervisory and leadership skills
- Ability to function well in a high-paced and at times stressful environment
What the job involves
- Responsible for leading a team of regional segment sales front-line managers and corresponding team of Account Executives
- This includes hiring, training, forecast management, performance analysis, and day-to-day coaching/talent development
- Lead a team of regional NewCo Sales Managers and AEs
- Recruits, interviews, hires, and trains new staff
- Oversees the daily workflow of the department
- Provides constructive and timely performance evaluations
- Handles discipline and termination of employees in accordance with company policy
- Rapidly scale and lead a regional segment-wide sales team
- Put our customers first as you design and execute the best possible experience for potential customers that engage with Klaviyo
- Accurately forecast and model monthly, quarterly, and annual sales
- Develop and implement training programs to enhance the skills and effectiveness of your team
- Partner with Marketing, Partnerships, Enablement, People Operations, Customer Success, Finance, Product, Legal and Solution Architecture on driving the best customer experience and best results for Klaviyo
- Performs other related duties as assigned
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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