Senior Client Manager, Nava
New York Large Group
+ Stock options
More information about location
Employee benefits brokerage
Be an early applicant
Employee benefits brokerage
101-200 employees
Be an early applicant
+ Stock options
More information about location
101-200 employees
Company mission
To bring high-quality, affordable healthcare to every American.
Role
Who you are
- Experience: 10+ years of employee benefits experience with a brokerage; Recent experience independently managing accounts with minimal guidance
- A track record of supporting large employer groups (100-2000 lives)
- Expertise: A strong command of large group plans and products; Strong knowledge of financial arrangements including fully insured, level & self funded, captives
- Leadership Skills: Proven ability to lead complex client engagements and mentor junior colleagues
- Client Relationship Management: Demonstrated success in building and maintaining executive-level relationships as a trusted advisor
- Analytical Skills: Strong analytical and financial analysis skills, with the ability to design innovative funding strategies
- Communication Skills: Excellent verbal and written communication skills, with the ability to create and present client deliverables effectively
- Education & Licensing: A bachelor's degree in a related field; Health Insurance License required
- Preferred candidates will possess New York employee benefits market knowledge as well as recent experience managing large employer groups (100-2,000 lives)
What the job involves
- Nava is searching for an Senior Client Manager who will lead strategic initiatives for a large group book of business on our east coast team
- We are seeking an out of the box thinker with experience designing innovative benefit plan strategies and a track record of maintaining executive level relationships as a trusted client partner
- You will be responsible for overseeing a book of large employer groups, and be integral in leading annual service plan execution, renewal strategy, and long term strategic planning
- Partnering with members of the client success, revenue and operations departments, the Senior Client Manager will bolster Nava’s strategic capabilities so that we can deliver novel benefit solutions for our growing and diversifying client portfolio
- Own the Outcome of Your Book of Business: Manage a portfolio of employer groups, collaborating with Partners, Client Managers and Benefits Analysts to manage the service needs of your clients throughout the plan year
- Strategic Planning and Execution: Lead annual service plan execution, renewal strategy, and long-term strategic planning
- Innovate Funding Strategies: Design innovative benefit strategies based on knowledge of the market, carriers and products, including understanding of alternative funding arrangements
- Create and Present Client Deliverables: Contribute to the creation and presentation of client deliverables such as financial reporting, finalist/renewal presentations, budget reviews, etc
- Enhance Strategic Capabilities: Partner with members of the client success, revenue, and operations departments to bolster Nava’s strategic capabilities and deliver novel benefit solutions
- Develop and Mentor: Actively develop and mentor junior-level colleagues, fostering a collaborative and growth-oriented team environment
- Manage Relationships: Build and maintain strong client relationships, acting as a trusted advisor and ensuring high client satisfaction
Our take
Nava is changing the benefits brokerage space by bringing the perks of big company playbooks to small and medium-sized businesses. Its platform acts as a powerful search engine, giving employers access to over 600 providers and helping them discover the best plan for their teams.
While traditional brokers earn commissions through complex deals with Fortune 500 companies, Nava takes a different approach. It uses technology to craft personalized benefits plans for smaller employers and make it easy for employees to navigate their benefits. From understanding their options and booking appointments sot interpreting claims and solving billing issues, Nava simplifies the entire process.
One of Nava's challenges will be staying ahead of the curve by continuously adopting the latest innovations in healthcare benefits. To strengthen its position, the company has acquired i2, a healthcare benefits consulting firm, adding valuable expertise to its team. Additionally, Nava launched its "Members Experience" offering, which streamlines everything from open enrollment to ongoing member support, ensuring a smoother and more transparent benefits journey for employees.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (2 rounds)
Jun 2022
$40m
SERIES B
Oct 2020
$20m
EARLY VC
Total funding: $60m
Company benefits
- Medical, Dental And Vision
- HSA & FSA Options
- Mental health support
- Personal healthcare advocacy
- Gynecology and fertility care
- Flexible paid time off
- Parental leave
- Phone and internet stipends
- Home office funding
- Disability and Life insurance
Company HQ
Civic Center, New York, NY
Leadership
Brandon Weber
(Co-Founder & CEO)Prior to Nava, Brandon co-founded VTS, a company that set out to modernize the commercial real estate marketplace. Previously founded Hightower which then merged with VTS. Also held senior positions at CBRE, Zillow and Microsoft.
Donald DeSantis
(Co-Founder & CPO)Co-founded VTS and Hightower which disrupted the real estate industry. Also trained as a UX Designer and co-founded a boutique consultancy called LIFFFT.
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