Senior Product Operations Manager, ConsenSys

• 5+ years of experience in product operations, product management, or a related role in a tech-driven, scaling organization
• Obsession for improving processes, tools, and operational efficiency in product organizations
• Excellent organizational skills with the ability to manage multiple priorities and deadlines in an ambiguous and changing environment
• Expert communication and stakeholder management skills
• Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements
• Proactive mindset, with a strong sense of ownership and an eye for continuous improvement
• Experience working with global teams and managing projects across multiple time zones
• Strong hands-on experience on the Atlassian stack (Jira, Confluence)
• Solid understanding of software development processes (Agile, Scrum, etc.)
• Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role

Desirable

• MetaMask is entering its next chapter - scaling as a global consumer product. We are hiring a Product Operations Manager to strengthen product and cross-functional operations, helping teams ship high-quality products consistently while increasing revenue and hitting key product KPIs through continuous improvement
• You will join a team of Product Operations Managers operating across multiple product lines. As an individual contributor, you will partner closely with Product, Design, Engineering, Customer Success, and Go-to-Market teams to remove friction from product development, improve execution rigor and ensure critical initiatives launch smoothly and on schedule
• This role is highly execution-focused and systems-oriented, with opportunities to influence at scale through strong process design, data and automation
• Champion a scalable product development process to increase velocity, transparency and quality across teams
• Partner closely with Product Managers to remove friction from the product development process, ensuring the smooth launch of critical initiatives
• Develop systems that improve cross-functional communication and alignment between Product, Design, Engineering, QA, Marketing and Release teams, ensuring strong execution at every release
• Own and continuously improve the product delivery tech stack to improve async communication, visibility, and execution in a fast-paced environment
• Build systems to translate business and customer insights into actionable product decisions, informing product strategy and prioritization
• Apply an AI-first mindset to automate reporting, workflows, and operational tasks, reducing manual overhead and increasing leverage
• Contribute to raising overall product team maturity, quality standards, and execution discipline across teams
• You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game
• You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies