Senior Key Account Manager, Airbnb
12-month Fixed-Term Contract
€65-80k
More information about location
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
€65-80k
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 8+ years of professional experience in Strategic Partnership, Key Account Management and/or Connectivity role at a global technology or tech hospitality company
- Experience with API integrations strongly preferred
- World class account management experience with strong track record of successfully growing a book of business/geographic area and building enduring and successful client relationships
- Experience in the hospitality technology space, knowledge of OTA specifications
- Experience in analyzing, structuring and negotiating complex deals that align across multiple business unit needs
- Extremely data driven in the decision-making process to ensure timely, impactful and accurate actions are taken
- Experience working cross-functionally with product, tech, legal, marketing, sales operations and enablement teams
- Ability to manage complex projects and multi-task with excellent organizational skills, in a fast-paced, dynamic and ever changing startup environment
- Strong executive presence and the ability to effectively influence top leaders internally and within the industry
- Passion for Airbnb, travel, and the sharing economy
- Fluent verbal/written communication and presentation skills in English and Spanish
- French as additional language is a plus
- Previous experience as product manager, working with product teams is a plus
What the job involves
- As a Senior Key Account Manager, you will be managing partner relationships with strategic API Connectivity & Enterprises partners
- You will be responsible for recruitment, enablement and optimization of our strategic partnerships and become their trusted advisor with the aim to become their number 1 partner and accelerate growth and performance on both sides
- You will be reporting to the Key Accounts Team Lead, South Europe
- Own a portfolio of Airbnb’s key partners and act as the key representative for these partners
- Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb as a top strategic partner across all distribution channels
- Develop strong and trusting relationships with executives and decision makers/key influencers within your API & Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met
- Analyze data and utilize data-driven recommendations to identify and action on strategic growth opportunities
- Work with quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth
- Support partners through deep understanding of API and technical integrations
- Educate clients on our product roadmap and all significant product changes to accelerate feature adoption with the aim to excel our mutual guest experience
- Represent Airbnb in external meetings and industry events
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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