Principal Product Manager, Gusto
Commerce Platform
$181-262k
Salary dependent on location
Automated payroll, benefits & HR platform
Job no longer available
Automated payroll, benefits & HR platform
1001+ employees
Job no longer available
$181-262k
Salary dependent on location
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 8+ years of direct Product Management experience
- Strong leadership skills to drive complex, foundational projects from concept through execution, aligning cross-functional teams and stakeholders
- Proficiency in data-driven decision-making, leveraging metrics, customer insights, and business data to inform product strategy
- Technical fluency, enabling close collaboration with engineering teams and clear communication of technical details to non-technical stakeholders
- Excellent verbal and written communication skills to work effectively with growth, marketing, finance, and business intelligence teams
- Proven experience delivering impactful products and platform features that fulfill business objectives and customer needs
- Strong problem-solving abilities with a proactive, solution-focused approach
- Customer-centric mindset with a commitment to delivering value to end-users
What the job involves
- We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees
- We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role)
- Our Product team is lean, which means you’ll have a high degree of impact and ownership
- We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners
- Our team, just a few months old and rapidly growing with 10+ people across Engineering, Data Science, and Design, is dedicated to helping our customers select the right products to accelerate their business
- As the leader of this cross-functional team, you’ll drive the development of solutions that directly impact our customers' ability to grow by making smart, data-driven product decisions in a fast-paced environment
- Ownership: Define and drive the product strategy for the Commerce Platform, including the Product Catalog and Promotion Engine, aligning with core business objectives
- North Star: Translate business needs into clear product requirements and detailed roadmaps that support strategic initiatives across the organization
- End-to-End Product Delivery: Lead end-to-end product development from ideation through to execution and delivery, proactively addressing risks with engineering and partner teams to keep projects on track
- Expertise: Serve as the subject matter expert on product, pricing, and entitlement data, guiding internal stakeholders on how to leverage the Commerce Platform
- Collaborate: Work closely with cross-functional teams, including Growth, Marketing, Accounting, Finance, Business Intelligence, and Engineering to ensure alignment on goals and project timelines
- Risk Mitigation: Proactively identify risks and work to mitigate them in collaboration with engineering and other partner teams
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Articles
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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