Principal Product Manager, Gusto

• 8+ years of growth product management experience, and ideally prior experience in an environment that builds skills related to economic analysis (consulting/banking)
• Experience as a product manager leading engineering, design, and cross-functional teams to execute strategic initiatives
• Exceptionally analytical with a strong quantitative background in economics, physics, or mathematics
• An individual with a background that has enabled them to develop expertise in pricing strategy, economic modeling, and experimentation frameworks
• Experience in working with cross-functional teams in a technology or SaaS environment
• Strong understanding of consumer psychology and behavioral economics in relation to pricing and promotions
• A track record of using data-driven insights to influence business strategy and drive revenue growth

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees
• We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role)
• Our Product team is lean, which means you’ll have a high degree of impact and ownership
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners
• This team sits under our Growth Commerce team and is focused on the company’s pricing and product packaging strategies, which are vital drivers of revenue and business outcomes
• This position requires a thorough understanding of how product packages are assembled, including determining optimal price points for various product offerings and developing a robust methodology for analyzing price elasticity to assess the impact of pricing changes on profit volume
• This is a small but mighty team of 10+ people across Engineering, Data Science, and Design
• North Star: Leading the pricing, packaging and promotion product team - with responsibility for driving experimentation to inform pricing, packaging & promotion strategies - as well as the optimal presentation of pricing, packaging & promotion within the customer experience
• Ownership: Working with the Head of Pricing (marketing), this role will use experimentation to understand complex pricing/volume trade-offs for the purpose of informing pricing decisions. This role is also responsible for the presentation of prices and packages with the consumer experience to optimize revenue and consumer comprehension
• Collaboration: Strong collaboration skills to work closely with the Head of Pricing around strategy as well as engineering, data and design teams to execute experiments and build experiences effectively
• Analysis:
• Strong analytical skills enabling the conversion of pricing strategies into experiments that quantify price elasticity
• The ability to extrapolate individual experimental outcomes into broader observations around price/volume interaction

• Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
• Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
• Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
• If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
• Celebrate 5 or 10 years at Gusto and take a month off to recharge
• Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries

Total funding: $706.1m

For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.