Senor Product Manager, Amazon

Tech, Alexa Endpoints Product Team

$136.1-235.2k

Salary dependent on location

Senior and Expert level
San Francisco Bay Area

Office located in Sunnyvale, CA

Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

$136.1-235.2k

Salary dependent on location

Senior and Expert level
San Francisco Bay Area

Office located in Sunnyvale, CA

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • This role requires strong ownership and bias for action, the ability to dive deep with UX and technical teams, and work across partners throughout the larger Alexa ecosystem to deliver important features for Alexa
  • You must have experience building consumer facing features
  • Bachelor's Degree (or higher) in a technical field (e.g., computer science, mechanical engineering, electrical engineering, etc.)
  • 5+ years of professional experience with 3+ years of consumer facing feature/experience or device product management experience in mass market consumer electronics / software / hardware / sensors / mobile product management
  • 5+ years experience shipping consumer features and experiences that involve hardware and software
  • 5+ years experience leading cross-functional teams to deliver features/experiences or products and projects on tight deadline

Desirable

  • MBA or Master’s degree
  • Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with internal and external partners
  • Experience with the product development process for consumer device hardware
  • Experience delivering consumer software products and services in a high growth environment
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
  • Ability to think strategically and execute methodically
  • Ability to work in a fast-paced environment where continuous innovation is desired
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
  • History of teamwork and willingness to roll up one’s sleeves to get the job done

What the job involves

  • The Alexa Endpoints Product team leads the customer experience across Multi-modal devices, the Alexa App, and Web experiences for Alexa
  • Every day, we are working to build the best AI Assistant for our customers across the globe
  • We are seeking a Senior PMT to join the team
  • In this role, you will define, build, and launch customer facing features across our endpoints and impact millions of customers worldwide
  • You will partner closely with design, engineering, and many teams across Alexa to build new experiences as we evolve into a more intelligent AI product
  • Drive product development from concept to launch with a world-class team of engineers, data scientists, and UX design experts
  • Define detailed product strategies, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
  • Manage prioritization and trade-offs among customer experience, performance and operational support load
  • Create buy-in for the product/feature both internally and with key external partners
  • Analyze and leverage data to drive decision making
  • Establish the right metrics and define how to measure success. Dive deep into data
  • No one day is the same in this team. In a given day, you may be bringing a doc to leaders, working with UX and engineering to solve a mission critical customer problem, writing a PRFAQ or BRD, etc
  • As an endpoint product team, we have direct impact on how millions of customers experience our products. We work across the Alexa organization to bring exciting new features and experiences to our customers
  • Many PMTs have been with the team for several years and our team is excited about being at the center of the AI revolution for consumers across Alexa

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Insights

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
  • Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
  • 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

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Steph

Company Specialist at Welcome to the Jungle