People Operations Coordinator, Exclaimer
More information about location
Professional email signature solutions
Be an early applicant
Professional email signature solutions
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To provide world-class on-premises and cloud-based email signature software and solutions for Microsoft 365.
Role
Who you are
- We are looking for a person with experience but crucially someone who is proactive, helpful and used to working in a fast paced environment
- The ability to think creatively in finding new and better ways to do things, to improve our automation and people experiences is essential
- Ideally CIPD Level 3 Qualified with good track record within people (HR) administration
- Excellent communication and relationship building skills
- Highly organised, detail orientated and proactive
- Ability to manage multiple priorities in a fast-paced environment
- Strong technical skills with strong HRIS and process improvement skills
- Some flexibility to work across time zones is required
What the job involves
- Are you an experienced HR Assistant or Coordinator looking for a dynamic, role gaining experience of global HR processes and practices
- We are looking for a bright soul to join our People team, a key part of our People team, as People Experience Co-ordinator, as we enter an exciting phase of growth at Exclaimer
- This is a role for someone who is keen to progress, suited to a people centric individual who is keen to deliver a positive and seamless employee experience and be a true support to the both the wider HR team and the business
- Support our onboarding process by creating contracts and welcome letters, and manage pre-boarding to ensure new hires have all necessary information for smooth onboarding
- Oversee global right-to-work and background checks, coordinating with providers and new hires for timely completion
- Serve as the first point of contact for employee queries on payroll, leave, benefits, and general concerns, providing timely responses or redirecting as needed
- Assist the people team with letters, note-taking, and system updates for smooth operations and gaining broader experience
- Ensure key HR processes (e.g., maternity, paternity, parental leave) run smoothly, and policies and documents are up to date and aligned with our values
- Update and maintain the HRIS (HiBob), ensuring data is accurate and up to date, along with our electronic filing
- Support in generating regular reports and insights
- Maintain other HR systems
- Management of health and safety for the UK
- Support UK and US payroll by ensuring changes are captured and recorded accurately in the payroll systems
- UK benefits administration, ensuring people are included in benefits in the right time frames & keeping our documentation and guides up to date and accessible
- Answering initial benefit questions and queries and liaising with our benefit broker
- US benefits, working with our broker and platform, ensuring queries or issues are handled
- Be the first point of contact for employee questions, providing timely and supportive responses or escalating where necessary
- Support employee engagement initiatives and contribute to creating a positive work environment
- Reporting To: Sharon Handy
Our take
Exclaimer is an email signature management platform, capitalising on the fact that despite competition from communication companies like Slack, the majority of businesses still work with traditional email technology like Outlook for internal communications.
With email and intranet systems entrenched in both legacy and startup companies, Exclaimer has a market built into its Microsoft and Google-compatible software. It has also capitalised on the use of personalised signatures and brands for email marketing and data collating, with customers including the likes of Sony, Bank of America, and the BBC.
Exclaimer’s USP is its easy-to-use design tools that allow businesses to create and tailor for team-specific purposes their own footers through a centralised dashboard. With substantial funding awarded in 2020, Exclaimer continues to develop its product suite for the cloud and expand its global footprint, thus keeping up with younger competitors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (2 rounds)
Dec 2020
$133m
GROWTH EQUITY VC
Dec 2016
$30m
GROWTH EQUITY VC
Total funding: $163m
Company benefits
- Join a fast-growing SaaS company
- Work in an exciting, collaborative environment
- Hybrid/remote working
- Casual dress code
- Flexible Schedule
- Paid Time Off
Company HQ
Farnborough, UK
Articles
Leadership
Marco Costa
(CEO, not Founder)Previously Advisory Board Member at Startup Portugal, COO at Talkdesk, CEO at TIMWETECH and Co-Founder at Coimbra Genomics.
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