Sales Development Representative, ServiceTitan
$52-60k
Offer uncapped commission + Bonus & Equity
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
$52-60k
Offer uncapped commission + Bonus & Equity
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- Exceptional verbal and written communication skills to conduct high volume phone and e-mail outreach
- Ambition because you recognize that every day is an opportunity to become a little bit better
- Coachability with a desire to learn and grow from feedback
- A team-centric attitude with a desire to collaborate, support, and share learnings with peers
- Adaptability and ability to think outside the box when addressing potential obstacles
- Maturity and self-awareness to effectively manage your day in a remote environment
- SDR Training requires passing two certifications with a minimum score of 80% to graduate and become a SDR at ServiceTitan
- You will have three attempts for each certification. Failure on the third attempt may lead to disciplinary measures, potentially resulting in separation
What the job involves
- As a Sales Development Representative (SDR), you will qualify leads, identify sales opportunities, and leverage exploratory conversations to pitch the value of our software
- You will book product demos for Account Executives and help them close deals through detailed discovery calls
- As an SDR, you will receive extensive coaching, mentorship, and support to grow your sales career
- Build a strong pipeline of customers by qualifying potential leads in your territory
- Develop creative ways to engage and build rapport with prospective customers by pitching the ServiceTitan value proposition
- Partner with Account Executives to successfully book product demos
- Set yourself up for a successful long-term tech sales career by mastering the fundamentals and piloting new outreach strategies
- 1 Month:
- Complete ServiceTitan’s new hire orientation program
- Learn the basics of the SDR function and do a deep dive into the trades industry, customer persona, and ICP
- Meet the amazing SDR team and other cross-functional partners and stakeholders
- 2 Months:
- Pass all SDR onboarding certifications
- Begin qualifying prospects and handling discovery calls
- Build and maintain a sales pipeline while skillfully handling common objections and reinforcing our value proposition
- Begin carrying a ramping quota
- 3-4 Months:
- Continue ramping quota
- 5 Months:
- Be fully ramped and hit or exceed quota
- Develop collaborative partnerships with other Titans to achieve goals
- Attend weekly 1:1’s with your manager to continue developing your career
- 12 months:
- Continually hit and exceed quota
- Mentor and support incoming SDRs
- Align on career development opportunities within the organization
Application process
- We believe in transparency and want to set you up for success. Here are some of the questions that you can expect to be asked in the interview process:
- Professional Overview
- Why Sales?
- Tell me about a time you were given difficult feedback - Did you agree with the feedback given? How did you apply it?
- Tell me about a challenging experience you've had to overcome (personal or professional)?
- Walk me through how you handle and persevere through rejection
Our take
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Articles
Leadership
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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