Enterprise Account Manager, Greenhouse Software
$123.8k
More information about location
Applicant tracking software and hiring platform
Be an early applicant
Applicant tracking software and hiring platform
501-1000 employees
Be an early applicant
$123.8k
More information about location
501-1000 employees
Company mission
To help every company become great at hiring.
Role
Who you are
- A strategic hunter - you thrive in a dynamic environment, and clearly see the full picture of an account, always recommending the best solutions that drive value for both customers and Greenhouse revenue
- A thoughtful mediator - you're consultative and receptive under pressure, and you can build and defend a pricing structure on the spot rather than just smoothing the conversation over
- A collaborative teammate - you love working with others and rely on strong partnerships to achieve the best outcomes for our customers
- A builder and problem solver - you’re not afraid to test, iterate, and chip in ideas when it comes to solutions. You leverage AI tools to create custom workflows and streamline tasks. You can roll with the punches and adapt, and are excited to be a part of the solution
- Several years of demonstrated experience in account expansion and renewals working with executive collaborators within Enterprise accounts (1,000+ employees)
- A consistent track record of meeting or exceeding quotas
- Excellent project management skills
- The ability to construct, present, and defend complex pricing structures directly with procurement and finance, not just manage the relationships around them
- Proven ability to solve complex problems through a consultative approach, effectively managing customer expectations while navigating challenges often outside of your direct control
- Mastery in lifecycle revenue management, delivering high-accuracy forecasting for both renewals and expansion within a complex enterprise portfolio
- Experience acting as a strategic advisor to senior leadership by synthesizing portfolio data into actionable insights regarding market themes, risk mitigation strategies, and growth opportunities
- Experience with HR industry and SaaS, a plus
- Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply
What the job involves
- Greenhouse is looking for an Enterprise Account Manager to join our team!
- Our Account Management team drives customer retention, growth and expansion opportunities, as well as continued product optimization and adoption
- As an Enterprise Account Manager, you will own the renewals and upselling of new products into our rapidly growing ecosystem of customers
- You will ensure a premium experience for our customers by understanding their core business objectives and motivating change in their organization
- In addition, you’ll partner with our Customer Success, Marketing, Product and Finance teams to streamline workflows and communication processes within Greenhouse
- Effectively manage a book of business consisting of our most strategic accounts
- Build, present, and defend data-backed pricing structures directly with procurement and finance stakeholders, driving alignment across broader buyer groups to close deals
- Develop strategic account plans that map out expansion and other upsell opportunities
- Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
- Partner with Customer Success Managers and leverage product expertise to solution for customer pain points
- Position yourself as a strategic partner to key stakeholders and champions within named accounts
- Diagnose and clearly mitigate churn risks, owning resolution strategies and advising sales leadership on ideal resolutions wherever appropriate
- Be an active participant in building and improving internal operational processes
- Travel occasionally to on-site client meetings, industry events and conferences, internal sales kick-offs, etc
- Additional projects and responsibilities as business needs require
Application process
- The anticipated closing date for this role is Wednesday, August 19, 2026
Our take
Quality candidates are in demand and have options. It's not easy for companies to make the perfect hire. They face recruitment challenges. Firstly, they have to find the right people to interview. And secondly, they have to demonstrate that they have the right job for them.
Greenhouse is a hiring software company that helps companies optimize their recruitment and become great at it. With over 7,500 customers, the company supports some of the world's most successful companies such as Buzzfeed, Booking.com, HubSpot, and J.D. Power.
In January 2021, TPG Growth acquired a majority stake in Greenhouse with an investment of approximately $500M to support their commitment to improve diversity and reduce inequality in the hiring process.
Since the acquisition, Greenhouse has experienced significant growth, increasing revenues from $86.4M in 2021 to $266.3M in 2024. Its fair to say, the company is seeing great success and it doesn't seem to be slowing down anytime soon.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2018
$50m
SERIES D
Aug 2015
$35m
SERIES C
Total funding: $111.5m
Company HQ
Midtown Manhattan, New York, NY
Leadership
Daniel Chait
(CEO)With a background in Software Engineering, they co-founded Business Velocity and Lab49, where they worked for almost 10 years. In January 2012, they co-founded Greenhouse Software.
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