Director of Product Management, Firefly Health
Care
Virtual primary care platform
Job no longer available
Virtual primary care platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To deliver higher quality, more empathy-driven, and better value healthcare.
Role
Who you are
- 7+ years of experience in product management, preferably in care delivery , value-based care, and/or tech-enabled services
- Strong ability to translate business needs into actionable solutions and roadmaps
- Proven track record of launching and managing successful healthcare-related products in a fast-paced startup or growth-stage company
- Experience working with agile development methodologies, continuous delivery, and cross-functional teams
- Strong problem solving skills, ideally leveraging modern AI, ML, and Agentic workflows to accelerate workflows
- Strong communication and collaboration abilities, with the ability to influence stakeholders at all levels
- Experience leading change management across operations, technology and clinical teams
- A practical understanding of healthcare from both a clinical and actuarial perspective
- A tenacious spirit motivated by solving challenging healthcare
What the job involves
- As a Director of Product Management, Care at Firefly, you will play a pivotal role in shaping our products and services
- You will work cross-functionally with Clinicians, Operations, Technology, and Growth teams to develop solutions that enhance our value propositions, streamline operations, improve provider and member engagement, and drive business growth
- This is a unique opportunity to make a significant impact in a dynamic startup environment
- Lead the end-to-end product development lifecycle, from ideation and requirements gathering to prioritization, launch and iteration
- Refine, and enhance our tech forward approach to care delivery and population management
- Develop a deep understanding of Firefly’s health plan and care offerings, including key value propositions and opportunities for market differentiation
- Champion a member-first approach, leveraging user research, feedback loops, and engagement metrics to optimize plan offerings and service delivery
- Collaborate with crossfunctional stakeholders to innovate our care model, heavily focused on service design, process, metrics, and tech infrastructure which improve outcomes while reducing total cost of care
Our take
Getting good healthcare can be tricky, especially when you live far from a clinic or can't take time off work for doctor visits. While virtual care has helped, it often doesn't cover everything and when its isn't connected to in-person care, it can lead to confusion and less effective treatments.
Firefly Health is changing that with its healthcare company that puts virtual care at the center while also connecting patients to in-person services when needed. Through its growing network, Firefly Nearby, patients can get at-home testing, nurse visits, EKGs, and more, making its simpler than ever to have high-quality care, easily.
And it seems to be working, with the company having partnered with top providers like Getlabs, Ash Wellness, and Sprinter Health, helping it reach over 80% of the US population with care withing 15 miles of home. It's also tripled its membership in a year and earned glowing patient reviews, showing it really is setting the standard for virtual care across the country.
Freddie
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2021
$40m
SERIES B
Sep 2019
$10.2m
SERIES A
Total funding: $56.6m
Company benefits
- Medical, vision, and dental
- Life and disability insurance
- Remote work flexibility
- Paid holidays and unlimited PTO
Company HQ
Watertown, MA
Leadership
Fay Rotenberg
(CEO)Fay joined Firefly Health in 2019 as the President and became CEO in 2020.
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