Founding Product Designer , Odin

• Deeply user-centric: You advocate for the customer’s experience, care about how people feel when using the product, and use interviews and data to understand real behaviour-not just what users say
• Strong judgment: You make thoughtful trade-offs between speed, quality, compliance, and complexity
• Reasoned and curious: You validate assumptions, ask sharp questions, and seek to understand root causes rather than relying on surface-level fixes. You enjoy figuring things out
• High agency and proactive: You don’t wait to be asked. You reach out to customers, propose solutions, and push work forward without requiring direction
• Craft-obsessed: You care about detail, polish, clarity, and cohesiveness across the entire product surface. You want the shipped product to meet a very high bar-and you will push for it
• Clear communicator: You articulate your thinking simply and precisely, write clearly, and give engineering everything they need to build exactly what was intended
• Calm and grounded in feedback: You operate with conviction but without ego. You engage in healthy debate, use data to sharpen decisions, and don’t take feedback personally
• Comfortable with ambiguity: You’re able to form structure from incomplete information and navigate constraints (technical, regulatory, operational) without losing momentum
• Outcome-driven: You care about the results of your work. You check impact, look at metrics, and make sure what you designed actually improved the experience or reduced friction
• 8+ years experience in design, with a strong track record shaping complex products end-to-end
• In-house experience (not purely agency) with ownership over entire journeys, not just isolated screens
• Strong in information architecture, interaction design, prototyping, and delivering polished, production-ready UI
• Demonstrated strength in visual design and high-bar craft: an eye for detail, care for precision, and the ability to enforce quality even at the pixel level
• Systems thinker who designs with the full workflow in mind - across user actions, emails, automations, permissions, operational steps, and regulatory constraints
• Experience designing complex, multi-party systems or working in regulated environments
• Able to run product discovery independently: user interviews, assumption validation, prototypes, usability tests
• A portfolio showing real business impact-how design improved operations, clarity, conversion, or user experience
• Numerical literacy and attention to detail, especially for financial or data-heavy products

Desirable

• The scope here is intentionally broad
• Very few places offer this level of creative control, decision-making power, and direct influence on product, brand, narrative and culture
• If you want a role where the design work actually changes the trajectory of the company, not just the polish of the interface, this is it
• This role is foundational
• Reporting directly to Mary (co-founder), you will define and elevate the entire customer experience at Odin as we prepare for a major US launch
• You will set the design direction for the company, shape the design culture, and build the systems and practices that future designers will inherit
• You're not slotting into an existing structure - you are creating it from scratch
• Your remit includes the product and the brand
• You'll redesign complex, regulation-heavy workflows and dense UIs into clarity, introducing a standard of craft that makes the product feel inevitable
• And you will own the development of our brand identity alongside the founders -expressing the philosophy, ambition and cultural stance of a company that is rethinking what progress means and how we get there
• If you're energised by building something genuinely new, having direct impact on company trajectory, and working at the intersection of design, finance, and culture - you'll do your best work here

• Interview with Imani, our Head of People & Talent – In this session, you’ll unpack the role and learn more about us, while she ensures you're the right fit for the position (30-45 mins)
• Interview with Mary, our Co-CEO & Co-Founder – During this initial interview, we’ll touch on topics like culture, values, and your experience to see if there’s alignment on both sides (60 mins)
• Live Workshop with the team – This session will focus on your approach to design processes, product thinking, and problem-solving. (90 mins)
• Final Interviews with Mary & Paddy, our Founders (60 mins) - At this stage, we're genuinely excited and believe you should spend some time with the founders, learning more about each other and our values
• Trial Day (Paid) – We’d like to make an offer, but want to ensure that you experience working with us in a real-world setting and get a feel for our team dynamics and processes. This trial allows both sides to see if the fit is right before making a long-term commitment, ensuring mutual success
• Our process typically runs over two weeks. We share detailed feedback within 24 hours of each interview stage and aim to line up next steps quickly so momentum isn’t lost