Digital Trust Product Manager, Feedzai
Cloud-based RiskOps platform
Open for applications
Cloud-based RiskOps platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To make commerce safer for banks, retailers, payment providers, and customers.
Role
Who you are
- You will be a self-starter with an ability to think strategically, act pragmatically, and have the tenacity, energy and passion to innovate and implement change within the time and resource constraints of a quickly growing startup environment
- BSc / MSc in Computer Science, Cyber Threat Intelligence, or similar technical degree
- 5+ years of experience in Product Management for a Digital or Cyber Intelligence product, or platform with exposure to Device, Network and/or Malware signals and Intelligence
- Proven experience working with cross-functional teams to prioritize and deliver a roadmap with modern software development practices
What the job involves
- We are looking for an Advanced Product Manager with a strong customer focus and a passion for building great products to join us in this exciting journey and support the definition and execution of Feedzai’s Digital Trust Product vision & strategy
- As a highly motivated and enthusiastic Product Manager at Feedzai you will play a crucial role in the development of our Digital Trust solution
- You’ll be working across Research and Labs, Engineering, Data Science, Business and Design, and Feedzai customers
- Understanding both the technical and business side of Feedzai’s Digital Trust product solution, you will be responsible for developing technologically advanced capabilities that utilise device, behavioural biometric and cyber threat intelligence signals to build out a persistent re-identification of customer trust / customer threats, and practically drive forward the Digital Trust roadmap
- Furthermore, supporting customer facing teams within Feedzai, and customers themselves, you will be responsible for ensuring that the Digital Trust solution is responsive to changing technology standards and real-world problems
- Keeping up-to-date with new threats, new trends and new techniques in signal gathering and processing you will help drive the development of Digital Trust capabilities around Network, Device and Malware related analysis and detection, and help ensure their practical real-world application and usability
- Research and analysis of key risks within the digital fraud landscape; analysing, developing, building and testing new detection capabilities that utilise data and risk signals from device, behavioural biometric and cyber threat intelligence to recognise user persistency, threat indicators and behavioural anomalies
- Develop product scope and definition for features on the Digital Trust product roadmap, working with all Feedzai teams (e.g. Research/Labs, Engineers, SME, Data Science, etc.) to ensure that technical and PRD documentation is managed through initiation to completion
- Be responsible for actively managing customer feedback through a documented and tracked REQ’s process, promoting resolution through the roadmap and providing evidence to demonstrate that key customer requests are progressing into the Digital Trust product releases
- Consult with wider stakeholders to ensure that Product, Customer and Industry requirements are referenced and documented in the roadmap, escalating where necessary any deviation from these requirements in the development lifecycle.
- Help coordinate and support the development of sprint / multi-sprint activities across the engineering development team, ensuring all contributors are clear on the scope of feature delivery, and the role that feature plays within our wider Solution ecosystem
- Partner with cross-functional teams and key internal and external stakeholders to define, prioritise and align product roadmap
- Work closely with other departments to ensure alignment on the vision and execution (Research, Sales, Marketing, Customer Success, etc)
- Work with UX/UI Designers, utilise product analytics to develop a deep understanding of user behaviour and identify opportunities for rapid experimentation and product enhancements
Our take
In this digital age, one of the biggest challenges is mitigating financial crime online. As more people use digital banking and commerce, there has been a significant increase in consumers being subjected to online banking fraud attacks and scams.
Feedzai makes banking and commerce safe with its financial risk management platform. Their AI platform monitors companies with more than 900 million customers in nearly 200 countries. Many of the world’s largest financial institutions such as Citibank, Fiserv, and Santander, as well as well known fintechs such as SoFi already use Feedzai’s technology.
As the use of digital banking and payments continues to grow during this boom period, so will the increase in financial crime. The company will always face a challenge to improve its technology as fraudsters find new methods to execute financial crimes. In early 2021 they raised a $200 million Series D investment round led by global investment titans KKR. With a +$1.5B valuation, the company remains focused on global expansion, further developing its product offerings, and boosting its partner strategy with a focus on the APAC region.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Mar 2021
$200m
SERIES D
Oct 2017
$50m
SERIES C
Total funding: $276.2m
Company benefits
- Health Insurance
- Remote Work Options
- Flexible Work Hours
- Personal Time Off
- Culture of Learning
- Maternity/Paternity Programs
- August 4 Day Work Weeks
- Cutting Edge Tech
- IT Allowance
Company values
- We Value The Insatiably Curious - Feedzaians believe in taking action. We keep our minds open, our curiosities piqued, and our aspirations high. We make bold moves, and although we don’t always get it perfect on the first try, we don’t let setbacks define us. When you’re solving the demanding problems we face, it’s only in our ability to embrace change and chaos that we can make a world-changing impact
- Where Ambition Meets Opportunity - Feedzaians are dynamic, tenacious, and driven by our passion to fight financial fraud and crime with our socially responsible products. Our goals might seem ambitious, but with a disruptive mission like ours, we’re up for the challenge. We don’t give up when facing adversity, nor do we slow down our fast pace. The good we do here can change the world—and it will—because we’re committed to building something extraordinary.
- We’re Fueled By Our Unshakable Team Spirit - Our differences make us stronger. Feedzaians have sharp intellect, strong work ethic, and humility. With a collaborative team spanning across the globe, our diverse perspectives help us think bigger and constantly learn. We’re always there to support teammates when they stumble and enable each other to keep reaching higher. It’s this team spirit and trust that let us go further together
- We’re Free To Shape Our Future - We grow at a fast clip and believe no challenge is too big or too small. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We’re empowered to spark change every day, influencing the trajectory of our company and ourselves
- We Believe In The Power Of Our Products - Our products have a magnitude of impact. From fighting financial fraud and crime to developing ethical products, we’re proud of what we do. The challenges we tackle are getting more complex, but we’ll never stop pushing forward to overcome them. That’s what makes our big (and small) wins so much more rewarding
Company HQ
Hayward Park, San Mateo, CA
Articles
Leadership
Nuno Sebastião
(CEO & Chairman)After an MBA at London Business School, they founded Feedzai in March 2010 on graduation. They have served since as CEO, alongside working as Director of ANJE and an Advisor at Oak HC/FT and PruVen Capital.
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