Legal Operations Manager, Khan Academy
Privacy and Compliance
$96.8-115.1k
Canada rates: $130,807 - $155,497 (CAD)
More information about location
Nonprofit online education platform
Be an early applicant
Nonprofit online education platform
1001+ employees
Be an early applicant
$96.8-115.1k
Canada rates: $130,807 - $155,497 (CAD)
More information about location
1001+ employees
Company mission
Khan Academy's mission is to provide a free, world‑class education for anyone, anywhere.
Role
Who you are
- 5-10 years’ experience in legal operations, privacy program management, or similar legal/compliance roles
- Experience in vetting, implementing, configuring and using process management tools and systems that promote efficiency and transparency in workflow and process management
- The role will require you to develop and maintain a foundational understanding of data privacy requirements relevant to our operations, working with professionals dedicated to privacy, security and legal compliance. A background in data privacy compliance requirements and best practices, with a CIPM or similar certification, is ideal but not required
- Strong written and verbal communication skills that will enable you to communicate processes and requirements effectively. assist with development of policies, guidelines and training materials and conduct information and training sessions
- You thrive on bringing easy to access and implement processes through project management skills that will enable you to tackle a wide range of matters. The role is well-suited to a motivated self-starter that wants to broaden their skill set in a role that will continue to grow with the business
- Keen attention to detail and process management is essential. You love keeping projects organized, efficient, on task and on time
- You will possess strong business judgment and the ability to determine when to resolve issues on your own, and when to escalate or seek guidance
- You are comfortable exercising influence without authority in administering compliance-related processes
- Familiarity with contract terms and contract management will be helpful; this role may include supporting contract review and vendor negotiations under attorney guidance (scope may vary based on the candidate’s experience and aptitude)
- You are invigorated by the opportunity to be involved in all aspects of our developing compliance programs, understanding that this role will evolve with the needs of the business
- You are interested (and enthusiastic) about the power of technology to transform workflows. An understanding of AI governance would add value to this role. Coding is not required
- Experience in education technology, children's services, or organizations subject to COPPA, FERPA, or state student privacy laws is a plus, as is experience in privacy compliance for technology companies providing digital services to consumers on a global basis
- Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
- Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
What the job involves
- The Legal Operations Manager will help us develop, implement, and manage legal and compliance processes that support our AI-powered education platform and protect the privacy of our learners, including children and students
- You will: (1) partner with cross-functional teams to support privacy, security, and compliance programs; (2) develop processes that allow us to meet our commitments to user privacy in a seamless and scalable manner that promotes operational efficiency and (3) provide operational support to the legal team
- If you are looking for the opportunity to make a significant impact, have a passion for education, and are interested in developing or deepening your skills in high-demand competencies relating to privacy and compliance programs, this role provides a great opportunity to apply your skills and experience to help take your career and our nonprofit mission to the next level
- This role is a non-legal role on the legal team, reporting to the General Counsel
- You will work closely with privacy, security, and business stakeholders across the organization
- Supporting our global privacy compliance program and processes, including administering tools and coordinating responses to privacy inquiries and coordinating responses to privacy and security compliance assessments under guidance from privacy and security specialists
- Administering our vendor management and procurement programs and tools, providing support to business leads and vendor approvers to assure that vendor onboarding and RFP processes are completed in accordance with company policies. This role does not include substantive evaluation of vendor competencies or performance
- Coordinating cross-functional compliance processes requiring input from business leads and technical, security, privacy and legal team members
- Collaborating with cross-functional stakeholders to support, improve, and shape compliance-driven policies and procedures that scale with global growth and provide Khan Academy with well-documented processes
- Developing recommendations for process mapping and workflow approvals that reduce organizational pain points and drive effectiveness in our compliance program; this may include vetting and recommending tools that will increase efficiency
- Ensuring that our compliance protocols are clearly communicated, followed and documented in accordance with best practices
- Assisting as needed with contract management, policy updates and preparation of training materials
- Engaging in special projects and ad-hoc matters
Our take
Khan Academy is a non-profit that provides free online education materials, including teacher tools, instruction videos, and practice exercises to support users of all ages. It has over 10 million users a month and covers subjects all the way up to college level.
With nearly a quarter of American adults unable to use mathematics in daily life, Khan Academy’s interactive quizzes, instructional videos, and teacher tools are timely. Khan Academy started life as a series of educational YouTube videos, before building a full-scale platform after receiving an influx of donations from Silicon Valley philanthropists. This background has led it to embrace rather than reject the educational possibilities of new tech such as AI, with the founder regarding traditional institutions' banning of tools like ChatGPT as a mistake.
The company offers its tools completely for free, instead of relying on donations and volunteers. A key focus is tackling wealth inequality in education. A partnership with the College Board (who produce entrance examinations for higher education) has made access to SAT prep materials free for millions. 2024 saw a partnership with Microsoft for Khan Academy's Khanmigo product, now free to use for Microsoft customers.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2020
$3m
GRANT
Oct 2017
$3m
GRANT
Total funding: $16.2m
Company benefits
- Flexible spending account (FSA)
- Dental insurance
- Optical insurance
- Life insurance
- Performance bonus
- 401K plan
- Family medical leave
- Diversity program
- Pet friendly workplace
- Work from home opportunities
- Health insurance
- Affinity groups where Parents, Black, Hispanic/Latino, Women and Gender Minorities, and LGBTQIA+ identified folks come together
Company HQ
Mountain View, CA
Leadership
Caroline Hu Flexer
(Co-Founder & CEO)Holds a BA in Architecture from Stanford and Harvard University. They also have an MBA from Stanford Graduate School of Business, and formerly co-founded Duck Duck Moose, a mobile educational platform for children.
Salman Khan
(Co-Founder & Executive Director)They graduated from Harvard Business School and have previously worked in Finance.
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