Technical Operations Executive, Darktrace

• Exceptional organizational skills,
• Self-motivated with a proactive mindset,
• Analytical mindset with high attention to detail,
• Willingness to learn and adapt,
• Strong drive for success,
• Proficiency in Excel is preferred but not essential,
• Interest and understanding of software development life cycles

• The Technical Operations Team is integral to our internal system development, collaborating with key stakeholders to understand their requirements, design solutions, and prioritize requests to drive internal change
• To excel in this role, Technical Operations Executives must be experts in their systems and processes, possess a keen attention to detail, and demonstrate enthusiasm for continuous improvement to meet the evolving needs of our business
• Address system and process-related queries from both Business and Technical teams,
• Ensure all processes are correctly followed and amended, leveraging a detailed knowledge of our systems,
• Take ownership and resolve any system hygiene issues,
• Facilitate and drive engagement from technical teams in adopting new processes,
• Understand and document business requirements to identify and resolve system/process challenges,
• Prioritize development requests effectively,
• Collaborate with development teams in the planning, design, development, and deployment of internal applications and enhancements to deliver new business capabilities

• 23 days paid holiday plus UK bank holidays, increasing to 25 days after two years’ service
• Additional birthday day off
• Salary Sacrifice pension scheme with 4% employer contribution and minimum 5% employee contribution
• Optional BUPA private medical insurance for you and your immediate family
• Life assurance with a benefit of 4x your annual basic salary
• Employee Assistance Programme offering both on-line and telephone support and resources to you and your family
• Cycle to work scheme
• Active social and charity initiatives including our matched charitable giving scheme and employee recognition scheme

Total funding: $230.5m

With the rise of sophisticated cyberattacks, the need for cutting-edge defence mechanisms has never been more critical. Darktrace addresses this challenge by leveraging AI-enabled threat detection technology, enabling organisations to swiftly identify and respond to abnormal network activity.