Senior Manager of Software Engineering, ServiceTitan
$204-272.9k
+ Annual bonus + Equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$204-272.9k
+ Annual bonus + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Advanced Management Experience: Proven track record of managing engineering teams and scaling impact beyond a single team or component
- Strong C# Proficiency: Proven expertise with modern C# development. We are looking for leaders whose current or very recent role involves active, hands-on coding and the ability to contribute meaningfully to deep technical discussions
- Microservices & Architecture: Extensive experience designing and maintaining resilient, scalable solutions built on a microservice architecture (Docker/Kubernetes). You should be adept at managing technical debt and ensuring long-term scalability
- SaaS Expertise: Deep experience developing and deploying large-scale, high-availability SaaS applications with a focus on data-driven decision-making
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us
What the job involves
- Strategic Execution: Responsible for quarterly planning and the successful delivery of multiple components or modules. You will break down high-level goals into clear, measurable milestones while navigating resource constraints and technical risks
- Active Technical Leadership: Dedicate time to hands-on coding and code reviews while providing high-level guidance to ensure teams produce maintainable, high-quality designs. You will use telemetry and data to identify problems early and assess technical feasibility and trade-offs (quality vs. time-to-market)
- Product Sense & Advocacy: Partner deeply with Product Management to understand customer pain points and the product vision. You will analyze product metrics to identify areas for improvement and advocate for user needs throughout the development lifecycle
- Team Scaling & Culture: Manage, mentor, and grow multiple squads of high-caliber engineers. You are responsible for hiring the right talent and fostering a culture of technical excellence, accountability, and continuous improvement
- Operational Excellence: Lead effective sprint ceremonies (daily standups, planning, demos) where you have direct squad responsibilities, ensuring a high bar of execution and delivery towards business outcomes
Application process
- Our interview process is designed to be a comprehensive assessment of the deep, hands-on technical skills essential for this Player-Coach role. We transparently share our stages so you can prepare effectively:
- CP1 (Code Pairing): Live coding session with an engineer solving a core coding prompt in C# in real-time (coding, compiling, solving)
- CP2 (Code Pairing): Live coding session, same format. Increased complexity coding prompt focused on deep C# language knowledge and problem-solving
- CP3 (System Design): Whiteboard session and knowledge deep dive. Assessing expertise in distributed systems, scalability, and microservice architecture
- Final Round: Interview with People Business Partner. Leadership philosophy, management experience, culture fit, and soft skills
- A successful candidate will demonstrate the required level of proficiency in both 90-minute Code Pairing sessions in C# and the System Design session. If you are an Engineering Manager ready to lead through technical excellence and maintain an active coding practice in C#, we encourage you to explore this opportunity with ServiceTitan!
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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