Employee Experience Operations Manager, Treasure Data
$95-120k
+ Restricted Stock Units
More information about location
Enterprise customer data platform
Job no longer available
Enterprise customer data platform
501-1000 employees
Job no longer available
$95-120k
+ Restricted Stock Units
More information about location
501-1000 employees
Company mission
To radically simplify customer data management to help companies drive business value with connected customer experiences.
Role
Who you are
- Bachelor's degree or equivalent professional experience
- At least 3+ years of related work experience, preferably in a People Operations project management or strategic people function
- Experience across Employee Experience Operations functional areas, including hiring & recruiting, onboarding, training and development, and performance management
- Ability to think big picture while also being willing to roll up your sleeves to accomplish the day-to-day responsibilities of the role
- Excellent organizational skills and attention to detail
- Ability to work independently & productively in a fast-paced team environment. Effectively sees projects through from start to finish, proactively anticipates needs, and problem-solves creatively
- Excellent interpersonal and communication skills: able to successfully and effectively partner with a variety of people in a multicultural environment, work on a remote team, and build and foster positive working relationships across teams in a completely remote workplace
- Proficient with Excel
- Experience with HRIS's and PEOs is ideal
What the job involves
- As an Employee Experience Operations Manager, you will support the EX team in all things operational, such as HRIS management, program management, process improvement, local NYC engagement lead, and others
- Creating efficient and transparent EX Operations infrastructure, including:
- Supporting the EX team in researching and managing the implementation of new/existing EX Ops infrastructure and systems
- Maintaining compliance with federal, state, and local employment laws and regulations and insurance requirements, recommending best practices; reviewing policies and practices to maintain compliance
- Develops a dashboard of Employee Experience measures and reports that provide transparency into key employee measures and a proactive means at addressing issue areas
- Maintains the HRIS (BambooHR) to ensure system security, continued operations, reporting efficiency, and data integrity. Inform IT of software and hardware problems and partner to resolve them
- Functions as the project manager for system upgrades and process improvement projects
- Identifies training needs for end users and trains employees on system functionality, utilization, new processes and procedures
- Serves as the Employee Experience technical point of contact
- Manage the preparation and distribution of weekly, monthly, quarterly, and annual reports regarding human capital data
- Establishes a comprehensive HRIS reports library and schedule for regular file transfers and HRIS activities
- Performs data analysis, data updates, exports, imports, etc
- Researches and resolves HRIS problems such as data transfer issues, process flaws, data discrepancies and recommend solutions or alternatives to meet business needs
- Participates and acts as lead team member in RFP, selection and implementation of new HRIS
Our take
Treasure Data’s Customer Data Cloud solution is a flexible, scalable, and secure customer data platform that provides companies with a comprehensive view of their customers’ needs. Its suite of customer data solutions enables companies to optimize their marketing, service, sales, and operational strategies to drive personalized engagement and improve customer acquisition, sales, and retention.
The company is used by hundreds of Fortune 500 and Global 2000 companies, including LG, Fijitsu, Mattel Barbie, and Subaru, and has made numerous strategic partnerships with the likes of Permission.io, Versium, ADA, Sinch, and more. Through these partnerships, Treasure Data has expanded its overall capabilities, customer base, and market reach.
Treasure Data has remained focused on global expansion, development, and furthering its suite of innovative customer data solutions and was named as a "strong performer in customer analytics" by Forrester Research in 20222. By enabling enterprises and fast-growing companies to provide personalized, quality customer experiences across the web, Treasure Data is set to lead businesses into the customer-centric digital age.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2021
$234m
GROWTH EQUITY VC
Nov 2016
$25m
SERIES C
Total funding: $288.1m
Company benefits
- Medical/Dental/Vision Plans & Employee Assistance Program (EAP)
- Company Paid Life Insurance (3x Salary)
- Company Paid Short- and Long-Term Disability Coverage
- 401K with Company Match
- Restricted Stock Units (RSU), fully vested after 2 years
- Paid Vacation & Sick Time
- Paid Volunteer & Mental Health Days
- Up to 26 weeks Paid Parental Leave
- 16 Company Holidays (includes 2 floating holidays)
- One Time $500.00 Stipend for Office Equipment
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Kazuki Ohta
(CEO)Former CTO at Treasure Data and Preferred Infrastructure. Current Forbes Technology Council Member. Founded Hadoop User Group Japan.
Hiro Yoshikawa
(Chairman of the Board)Former Treasure Data CEO. Current Advisor To The President at Waseda University, and General Partner at Carbide Ventures.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job