Head of Sales & Customer Success Enablement, Ashby
$150-182k
+ Equity
All-in-one recruiting software
Be an early applicant
All-in-one recruiting software
101-200 employees
Be an early applicant
$150-182k
+ Equity
101-200 employees
Company mission
To redefine the applicant tracking system (ATS) category, providing talent teams with analytics, workflows and automation.
Role
Who you are
- You balance creative problem-solving and operational execution
- You’re a systems thinker with experience scaling enablement programs
- You have a passion for data-driven decision-making
- You excel in cross-functional collaboration
What the job involves
- As the Head of Sales & Success Enablement, you will play a pivotal role in developing and executing programs that foster excellence in our Sales and Customer Success teams
- Success in this role is measured by the overall effectiveness of our customer-facing Sales & CS teams — this includes but isn’t limited to: fast time-to-ramp for new hires, strong adoption of our frameworks and methodologies, strategic business partnership with GTM leadership and consistently excellent customer experiences
- ⚙️ Program Development: You are adept at understanding business needs and identifying gaps in knowledge or skills—you partner effectively with stakeholders across Sales, Customer Success, Product Marketing, and Revenue Operations to clarify goals and define the structure of enablement programs from scratch
- 💡Content Creation & Curation: You’re a quick learner who is at home creating and curating training materials for go-to-market teams. You collect disparate information through interviews, internal documentation, and customer calls and create tailored learning paths that drive behavior change. You elicit feedback for improvement
- 🧑🏫 New Hire Onboarding: You have experience developing onboarding programs for GTM teams that ensure new hires ramp quickly. You have a knack for simplification and prioritization
- 💻 Systems: You’ve managed an LMS or similar and have perspective on which software solution(s) best support learning outcomes and in-field execution. (We do not yet have an LMS but have abundant internal documentation and looms)
- Scaling: You’ve helped a SaaS company scale from <$25M to over $100M ARR and have supported a team of >100 customer-facing folks. You thrive in a high growth, dynamic environment and are familiar with reinforcement learning techniques to support organizations of this scale
- 📈 Impact: You use analytics to assess the impact of enablement programs and make data-backed decisions. You have a proven track record of achieving measurable improvements in team performance and productivity. You iterate on your approach based on observed results, evolving company goals, and changing market conditions
- 👷 Project Management: You are highly organized and have managed multiple projects and initiatives simultaneously. You are passionate about empowering teams and helping individuals reach their full potential. You know when additional resourcing is required for the greatest impact
Application process
- Deadline to Apply: 20 January 2025 at 17:00 GMT
Our take
Reportedly, 50% of employers don’t use applicant tracking systems, largely because of blockers with implementation or insufficient buy-in from top management. Ashby's co-founder and CEO, Benji Encz, experienced first-hand how existing solutions failed to support hyper-growth hiring needs whilst working at PlanGrid, which is in part what led to the creation of the company.
Ashby is looking to redefine the ATS category - providing talent teams with analytics, workflows and automation - and intends to replace solutions from well-established vendors like Greenhouse and Lever with algorithms. The company's AI can schedule interviews and infer demographic data, which clients use for aggregate analyses of DEI hiring metrics.
The market for recruitment software could potentially reach $3.5 billion by 2030. Unsurprisingly, there is now a growing number of startups emerging to compete for a slice of it. Despite the crowded market and having only emerged from stealth in 2022, Ashby has already secured over 500 clients (including high-profile customers like Notion and Figma). The company has also attracted impressive funding which will be used to expand its product offering beyond what is typically expected from an ATS.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
32% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2024
$30m
SERIES C
Sep 2022
$21.5m
SERIES B
Total funding: $64.5m
Company benefits
- Unlimited PTO with four weeks recommended per year
- 10-year exercise window for stock options - you shouldn’t feel pressure to purchase stock options if you leave Ashby, do it when you feel financially comfortable
- Generous equipment, software, and office furniture budget
- $100/month education budget with more expensive items (like conferences) covered with manager approval
- Twelve weeks of fully paid family leave 🇺🇸
Company values
- Apply Principled Thinking Over Experience
- Reflect On And Optimize How You And Your Team Use Your Time
- Apply Thoughtful Communication
- Prioritize Ownership
- Be Frustratingly Patient About Hiring
- Optimize For The Long Term, But, Move With Urgency
- Aim High
- Push For Continuous Improvement
- Care Deeply About Our Customers
- Foster Constructive Debate And Feedback
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Benjamin Encz
(Co-Founder & CEO)Previously the Director of Engineering and Part-Time Recruitment Operations at PlanGrid. They also worked as a Software Engineer at Make School and was a Lecturer at Baden-Wuerttemberg Cooperative State University (DHBW).
Abhik Pramanik
(Co-Founder)VP of Engineer at Ashby. Previously a Senior Product Manager at Lob and a Senior Product Manager at PlanGrid.
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