Senior Commercial Business Partner, Trustpilot
$146-172k
+ Bonus
2+ days a week in office
Consumer review website
Open for applications
Consumer review website
1001+ employees
Open for applications
$146-172k
+ Bonus
2+ days a week in office
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- We're looking for a sharp, commercially minded, and analytically driven business partner to join the team — someone who thrives at the intersection of data, storytelling, and strategic influence
- You have proven experience in a commercial business partnering, sales analytics, or commercial finance role — ideally within a SaaS or subscription-based environment
- You're a natural storyteller with data: you don't just build models and dashboards, you shape narratives and influence decisions with them
- You're proficient in Looker and/or Tableau, and comfortable working within Salesforce and CRM ecosystems. You go well beyond Excel
- You have strong analytical skills and the ability to work with large, complex datasets — distilling them into clear, prioritized insights for senior audiences
- You're commercially minded, with an understanding of SaaS business models, go-to-market strategy, and sales funnel dynamics
- You're confident presenting to and engaging with senior stakeholders, including VP and executive level — you hold your own in the room
- You're proactive, curious, and impact-driven — you spot the question behind the question and bring the answer before it's asked
- You can balance strategic thinking with the willingness to get into the detail when it matters, without losing sight of the big picture
- You bring a collaborative mindset and take pride in building trusted relationships across teams, regions, and functions
- We're excited to hear about your experiences and how you'll contribute to our culture. So even if you don't feel you meet every requirement, we'd still love to hear from you
What the job involves
- We're scaling a Commercial Finance & Analytics function that empowers business leaders to make smart, data-informed decisions
- As our Senior Commercial Business Partner, you'll work hand-in-hand with our VP of Commercial for the US, translating complex data into clear strategic direction and helping drive sustainable growth
- This is a high-impact role that goes well beyond reporting: you'll be a trusted advisor, a compelling storyteller, and a proactive driver of commercial performance. You'll shape the conversation in the room — not just support it
- Reporting into the Senior Director of Commercial Finance and working closely with Sales Operations and Data Analytics teams, you'll be the connective tissue between data and decision-making across the US commercial organization
- Act as a trusted advisor and thought partner to the VP of US Commercial, bringing clarity and confidence to strategic decisions through data-driven insight
- Proactively surface risks, opportunities, and performance trends before they're asked for — guiding the VP with a clear point of view, not just a set of numbers
- Prepare and deliver compelling presentations and performance narratives to senior leadership, making complex analysis accessible and actionable
- Own the design and work with the wider data teams on developing visually engaging dashboards and reporting tools (Looker, Salesforce) that tell the story of commercial financial performance across the full sales funnel
- Go beyond the "what" to explain the "why" — translating metrics into meaningful narratives that drive action
- Identify trends, patterns, and anomalies in commercial data to generate insights that directly influence go-to-market strategy
- Develop, monitor, and evolve commercials financial targets and KPIs across the sales funnel, partnering with Sales Operations to ensure forecast accuracy and pipeline visibility
- Support budgeting and headcount planning cycles, providing the analytical backbone to commercial decisions
- Contribute to strategic projects such as pricing model development, territory design, incentive structuring, and product monetization
- Partner with regional commercial teams to develop accurate sales forecasts and headcount plans
- Support the FP&A team in delivering accurate local P&Ls, including expected cost and bookings projections
- Proactively identify inefficiencies and recommend solutions — whether through process improvements, new analytical frameworks, or smarter use of tooling
- Share best practices across the broader Commercial Business Partnering team and help raise the analytical bar across the organization
- Build strong, lasting relationships with senior managers, Sales Operations, and Data Analytics to ensure alignment and collaborative execution
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.2m
LATE VC
Total funding: $179.1m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
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