Technical Delivery Manager, NTT
$128.8-191k
+ Bonus
Technology & business solutions
Job no longer available
Technology & business solutions
1001+ employees
Job no longer available
$128.8-191k
+ Bonus
1001+ employees
Company mission
To create a lasting impact, by delivering meaningful innovation.
Role
Who you are
- Excellent knowledge of project management methodologies, tools and standards (both Waterfall and Agile)
- Ability to balance delivery with agreed and contracted expectations
- Effective and professional leadership and people management skills
- Ability to professionally handle complaints, problems and issues, managing resolutions and corrective actions
- Ability to develop and enhance client and stakeholder relationships
- In-depth understanding of IT industry and expertise on transition management approaches and methodologies
- Good collaboration skills and with the ability to interact professionally
- Ability to coach and nurture a team
- Bachelor’s degree or equivalent in Computer Science or Information Technology
- 3-5 Years previous management experience
- ITIL certified
- PMBOK and/or Prince II Certification(s)
- Advanced years of experience within Service Transitioning / Project management
- Advanced demonstrable experience in applying, managing and executing transition management approaches and applicable methodologies
- Advanced relevant specific experience in services transitioning within a large enterprise environment
- Demonstrated experience in compiling and managing a budget
- Advanced experience in managing stakeholder relationships, including clients and vendors
- Advanced experience in leading and managing a team and allocating resources
- Primarily walking, sitting, standing, and bending
- Able to hear and speak on a telephone
- Close visual work on a computer terminal
- Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, other technical instruments, and for performing cable terminations and testing
- This position is expected to be remote for the near future with an occasional need to be on-site in a shared work environment
- Extensive daily usage of workstation or computer
- Must be available for 24x7 support of customers and NTT GDC Americas, Inc
- Some travel as required. Travel requirements may vary based on the frequency and intensity of remote site operations
- Must possess a current, valid state-issued driver’s license
What the job involves
- A Technical Delivery Manager is responsible for overseeing the delivery of technical projects or services within an organization
- This role involves coordinating and managing the activities of technical teams to ensure that projects are completed on time, within budget, and according to specifications
- This role ensures that transition projects adhere to all required governance processes, utilize the correct tools and that client and internal stakeholders’ requirements are met
- Project Planning: Collaborating with stakeholders to define project scope, objectives, and deliverables. Developing project plans, timelines, and resource allocation strategies
- Team Management: Leading and guiding technical teams, including developers, engineers, and other specialists. Assigning tasks, setting priorities, and ensuring that team members have the resources and support needed to meet project goals
- Risk Management: Identifying potential risks and issues that may impact project delivery. Developing risk mitigation strategies and contingency plans to address challenges as they arise
- Quality Assurance: Monitoring project progress and ensuring that deliverables meet quality standards and specifications. Conducting reviews, testing, and validation to identify and resolve defects or deficiencies
- Client Communication: Serving as the primary point of contact for clients or stakeholders regarding project status, progress updates, and issue resolution. Managing expectations and fostering positive relationships with clients throughout the project lifecycle
- Budget Management: Tracking project expenses, resource utilization, and budgetary constraints. Managing financial resources effectively to ensure that projects are completed within approved budgets
- Continuous Improvement: Evaluating project performance and identifying opportunities for process improvement, efficiency gains, and innovation. Implementing best practices and lessons learned to enhance future project delivery
- Plays a critical role in driving successful project outcomes by effectively managing resources, mitigating risks, and maintaining alignment with business objectives and client expectations
Our take
NTT is a global company providing digital business consulting, alongside technology for cybersecurity, cloud computing, workplace operations, and more. Established as the Nippon Telegraph and Telephone Public Corporation in 1952, the company has transformed for the digital era and delivers products that help its clients do the same.
From beginnings as a telephone business, NTT has evolved into a data-led technology and business solutions provider. Its NTT Data branch, now a certified B corporation, was launched in 1988 to create value for clients by leveraging IT, showing that the company adapted early on to the approaching digital revolution. A series of acquisitions in the 2000s and 2010s transformed the company’s structure into what it is today, giving it the capacity to deliver improved solutions across the globe.
NTT serves over 75 of the Fortune Global 100 companies. And in 2023, the company announced its membership in the Joint Cyber Defense Collaborative (JCDC), which aims to strengthen the focus on cybersecurity in the US government and internationally. This, alongside other partnerships such as that of NTT Research with Harvard, aligns with NTT’s goal to be proactive in solving the world’s biggest problems with data.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
5, Chiyoda City, Tokyo
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