Head of Global Security, Risk and Compliance, ActiveCampaign
Customer experience automation
Posted today
Customer experience automation
501-1000 employees
Posted today
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- Bachelor's degree in computer science, information technology, or a related field
- 10+ years of experience in information security, with at least 5 years in a senior leadership role
- Expert in security technologies and best practices
- Experience with security risk assessment and management
- Experience with incident response and forensics
- Experience with security in the cloud (e.g., AWS) is required
- CISSP, CISM, CISA or other relevant security certification is a plus
- Excellent communication and leadership skills
- Experience building Internal Audit functions for SOC 2, ISO 27001, and PCI-DSS
- Excellent understanding of vulnerability management and associated tools and solutions
- Machine Learning Models understanding is a plus
- Seeking candidates in Chicago or Indianapolis
- Prior penetration testing experience is a plus
What the job involves
- We are seeking an experienced Head of Security Engineering to join our growing SaaS company.
- Reporting to the CTO, you will be responsible for defining, executing and overseeing a holistic security strategy to safeguard our organization’s digital assets, protect customer data, and maintain trust in our brand.
- You will lead a team of security professionals and drive collaboration with engineering, product, and cross-functional stakeholders to integrate security across all aspects of our operations, aligning with business objectives and industry standards
- Define and lead product security initiatives in close connection to the needs of partners, customers, the market and overall company objectives
- Lead a team of security professionals, including hiring, training, and performance management
- Lead incident response efforts operating as the incident commander, coordinating with relevant stakeholders to resolve security incidents while communicating effectively throughout
- Lead the IT team
- Manage Third Party (e.g., vendor) Risk Assessment Program with IT
- Manage stakeholder (customer, partner) security questionnaires and assessment processes. Interface with customer management as necessary
- Manage threat and vulnerability management
- Ensure an effective SSDLC is in place for engineering
- Implement security controls and processes to protect the company's data and systems from external threats
- Own the SOC2 audit, and lead work to implement ISO27001 certification
- Conduct risk assessments and implement appropriate controls to mitigate identified risks
- Stay up to date with the latest security technologies and best practices
- Develop and maintain security policies, standards, and procedures
- Develop and lead comprehensive security training programs across the organization to ensure all employees understand and adhere to security best practices, fostering a culture of proactive risk awareness and protection
- Guide security engineering on InfoSec/AppSec standards, auditing, and penetration testing
- Manage analysis of fraud vulnerabilities, control weaknesses, and gaps to mitigate and remediate significant issues, trends, and loss events
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimizing engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM with the focus on providing businesses with the ability to optimize customer experiences. The platform leverages machine learning and automation to increase the rate that its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company values
- Iterate everything, always
- Pursue growth with gratitude
- Create wow
- Cultivate inclusion & diversity
- Make the customer a hero
- Start with trust
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
Jason VandeBoom
(CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
Salary benchmarks
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