Sales and Revenue Operations Manager, Kraken

• You’re passionate about enabling high-performance sales teams, thrive in fast-moving environments, and want to make a measurable impact
• Hands-on experience with HubSpot (or equivalent CRM), including pipeline management and sales enablement
• Proven ability to analyze sales data, build dashboards (e.g., in AWS QuickSight or Excel), and translate insights into actionable recommendations
• Proven track record of streamlining sales workflows, identifying bottlenecks, and implementing scalable processes across teams and geographies
• Effective people leadership with experience managing analysts, plus strong communication skills for aligning with Sales, Marketing, and Finance stakeholders
• Passion about the cryptocurrency world and most importantly a learning attitude about new crypto-industry trends
• Working or at least personally involved with and part of the local crypto community
• Believe wholeheartedly in the crypto, cypherpunk, libertarian values of Kraken described in our Tentaclemendments document

Desirable

• We’re seeking a Sales and Revenue Operations Manager to elevate our global sales team by delivering the tools, processes, and insights they need to succeed
• In this hands-on role, you’ll lead a small team of analysts and play a critical part in scaling our sales operations function —from refining workflows and managing systems like HubSpot, to producing data-driven insights that guide strategic decisions
• Drive core sales operations processes that enhance team productivity and revenue performance
• Optimize our use of HubSpot and other sales tools to ensure high adoption, data quality, and pipeline accuracy
• Improve sales reporting and analytics using AWS QuickSight, CRM data, and other internal data sources, to deliver actionable insights to stakeholders
• Supervise and mentor a team of analysts, providing direction, feedback, and growth opportunities
• Work closely with Sales, Marketing, BizOps, Finance, and Product to ensure alignment on metrics, territory planning, and operational goals
• Identify inefficiencies in the sales funnel and recommend enhancements to increase conversion rates and reduce friction