Data Analyst, Trustpilot
B2B Product
+ Bonus
Consumer review website
Posted today
Consumer review website
501-1000 employees
Posted today
+ Bonus
501-1000 employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- You leverage data to solve complex product challenges. You're curious and motivated to uncover the 'why' behind the data, constantly seeking new knowledge and exploring different perspectives
- Skilled in product analytics: You have prior experience working with key analytical and statistical methodologies, including cohort analysis, A/B testing, and model-based analyses (regression, clustering, etc.)
- Experienced in data visualization and reporting: You have built insightful dashboards and reports using BI/product analytics tools such as Looker and Amplitude
- A skilled communicator: You can effectively communicate complex data insights to both technical and non-technical audiences, translating data into compelling narratives that drive action and business challenges into technical requirements
- An effective team contributor: You thrive in a collaborative environment, working closely with cross-functional teams to reach shared goals
- You possess proficient SQL skills and some experience in DBT. You’re comfortable working with scripting languages like Python or R for data analysis
What the job involves
- Become part of a team that's exploring data to enhance online trust
- As a member of Trustpilot's B2B Product Analytics team, you'll be integrated into an engaging environment where your insights will directly contribute to product strategy and drive innovation
- We work together to solve complex challenges and uncover opportunities that elevate the experiences of businesses and consumers globally
- At Trustpilot, data isn't just an asset, it's the lifeblood of our platform
- We leverage tools and technologies like BigQuery, DBT, Looker, Amplitude, and advanced statistical modelling to understand user behaviour, optimise product performance, and drive data-informed decisions across the business
- You'll be working alongside a team of analysts, data scientists, product managers, engineers, and designers, collaborating to build impactful solutions that enhance the value of Trustpilot for businesses worldwide
- Our goal is to create an inclusive environment where diverse perspectives are appreciated and everyone’s contributions are valued
- Drive product strategy with data: Conduct in-depth analyses to understand user behaviour, identify opportunities for product improvement and innovation, and measure the impact of product changes
- Promote data-driven decision-making: Collaborate closely with product managers, engineers, and designers to translate data insights into actionable recommendations that influence product roadmap and development
- Build and maintain data infrastructure: Develop and maintain dashboards, reports, and other data visualizations in Looker and Amplitude to track key product metrics and provide ongoing visibility into product performance
- Conduct in-depth experimentation: Design and analyse A/B tests to evaluate the effectiveness of new features and product enhancements, ensuring data-driven decisions are at the core of product development
- Communicate effectively: Present your findings and recommendations to diverse audiences, clearly articulating the value and impact of your work to both technical and non-technical stakeholders up to C-suite level
Salary benchmarks
Our take
Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.
Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$6.5m
LATE VC
Total funding: $178.4m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company values
- Always With Integrity - We do the right thing, even when nobody’s watching
- Open To All - Everyone is embraced and included for who they are, and what they bring
- Collaborative - We work best when we work together
- Positively Human - We are genuine people that create the Trustpilot family
Company HQ
København K, København
Articles
Leadership
Peter H. Mühlmann
(CEO)Started the company when his parents started shopping online. At the time, they were studying at Aarhus University
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