Manager of GTM Analytics & Data Science, Gong
$122-180k
AI OS for revenue teams
Job no longer available
AI OS for revenue teams
1001+ employees
Job no longer available
$122-180k
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- 6+ years of experience in a Data Science or relevant Analytics role
- Experience partnering with or supporting post-sales/customer success teams preferred
- Bachelors level in a quantitative field such as physical sciences, engineering, mathematics, or economics is preferred
- Ability to succeed in a fast paced and self directed environment
- A passion for B2B sales and how to be innovative in the use of data to help sales and customer success
What the job involves
- As a Data & Analytics Manager for our post sales teams, you’ll play a key role in helping Gong optimize the end to end customer journey
- This includes identifying the right customers at the right time for our post sales teams to engage customers, the right insights to deliver to those customers, and measuring the efficacy of our interactions with our customers on their stated success criteria
- Work with business stakeholders to translate business problems into the right analytics, data science, and/or statistical solutions. (Understand that our stakeholders’
- Build foundational data and visualizations to support analyses and enable business stakeholders to succeed (e.g., Build a dashboard for customer success to understand customer needs so as to drive retention)
- Apply statistical and/or data science techniques to optimize our business partners’ processes (e.g., measure the causal impact of Sales Engineers’ involvement on a deal’s likelihood to win)
- Use industry standard data tooling including dbt, snowflake, and Tableau to build ETL pipelines, visualizations, and production ML models
- Communicate insights to business owners in concise, non-technical language
- Build prototype data applications using python and tooling such as Workato (e.g., a quick application that can send alerts when something on an account changes)
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(Co-Founder & CEO)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(Co-FOunder & CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 63 more jobs at Gong