Customer Operations Engineer, Second Front Systems

• We are seeking professionals who want to operate on the front lines of an exciting and disruptive mission
• This role requires U.S. citizenship due to government contract requirements. Additionally, candidates must reside in one of our approved hiring hubs:
• Solid experience designing, implementing, and operating cloud-based infrastructure
• Hands-on experience with at least one major cloud provider: AWS, GCP, or Azure
• Strong working knowledge of containerized applications and orchestration tools
• Experience deploying and managing workloads with Kubernetes (EKS preferred)
• Familiarity with Helm for application packaging and deployment
• Experience using Infrastructure as Code tools (e.g., Pulumi, Terraform, CloudFormation)
• Understanding of image and container hardening best practices
• Awareness of CVEs and basic vulnerability management workflows
• Ability to develop, optimize, and debug scripts and automation tools
• Proficiency in at least one programming/scripting language (Go, Python, or Bash preferred)
• Experience implementing and maintaining CI/CD pipelines
• Clear communication and teamwork skills with cross-functional teams
• Strong attention to detail and ability to grasp complex technical concepts
• Good organizational and time management abilities
• Working knowledge of DevSecOps practices including automation and continuous security
• Familiarity with GitLab
• Familiarity with Google Workspaces

Desirable

• Second Front Systems (2F) is seeking a skilled and motivated customer facing DevSecOps Engineer to join the Customer Experience team
• In this role, you'll spearhead our technical efforts to bring customers onboard to our DevSecOps platform (Game Warden)
• Second Front Systems is working to accelerate the transition and adoption of emerging technology into the national security ecosystem, including the Department of Defense
• This role reports directly to the Director of Technical Delivery within the Customer Experience organization
• We are a fast-growing entrepreneurial team working at the convergence of technology and national security
• As a DevSecOps Engineer at Second Front Systems, you’ll help deploy and support customer applications within our cloud-native Game Warden platform
• You’ll play a key role in implementing, maintaining, and improving the infrastructure and workflows that enable secure, compliant deployments for Department of Defense and Intelligence Community customers
• You’ll work as part of a cross-functional team to build, test, and operate cloud environments in line with DoD security and compliance standards
• You’ll participate in research and development efforts that help enhance deployment pipelines, strengthen platform automation, and support new customer integrations
• In this role, you’ll collaborate closely with engineers across multiple disciplines to troubleshoot issues, validate deployments, and contribute to ongoing improvements in reliability, performance, and security
• You’ll have opportunities to grow your technical depth in areas like containerization, infrastructure as code, and continuous integration/continuous delivery (CI/CD), while working toward DoD 8570 compliance
• We work in a fast-paced, agile environment where collaboration and adaptability are key
• You’ll help implement solutions, document processes, and contribute to a culture of learning, innovation, and mission-driven excellence

• This position will remain open until filled, and applications will be reviewed on a rolling basis