Senior DevOps Engineer, Shieldpay
More information about location
1-5 days a week in office (Our London office is based near Blackfriars)
Digital payment solutions
Posted today
Digital payment solutions
21-100 employees
Posted today
More information about location
1-5 days a week in office (Our London office is based near Blackfriars)
21-100 employees
Company mission
To become the trusted payment rails for the professional services sector, and a company that people love to work for.
Role
Who you are
- Demonstrable Experience: You have previously worked in a DevOPs role, ideally within a regulated industry, even better if this is in payments, or the broader Fintech space
- Strong technical expertise: Evidenced experience managing production workload on AWS (ECS, Lambda, CloudFront, S3, RDS, RouteS3) and GCP (BigQuery, VPC, IAM)
- Strong IAC skills: Proven proficiency with Pulumi, AWS CDK, or similar modern IaC frameworks
- Automation mindset: Comfortable designing CI/CD pipelines (Github Actions preferred) that balance speed, safety, and compliance
- Security Focus: Previous experience implementing WAFs, mTLS, IAM Governance, and secrets management in a commercial environment
- Observability and cost-awareness: Strong experience with Grafana (or similar), including alerting, dashboarding, and cost optimisation
- Collaboration and Communication: Excellent written and spoken English; able to translate technical concepts to non-technical stakeholders and influence at all levels
- Incident Management: You have lead incident response and the post-mortem process
- Adaptability and ownership: You thrive in a multi-cloud, event-driven environment, comfortable balancing short-term delivery with long-term architectural vision
- Continuous Learning: You strive to learn and adapt to new technologies within the DevOps landscape
What the job involves
- As a Senior DevOps Engineer at Shieldpay you will play a critical role in designing, implementing and maintaining our infrastructure to support our SDLC and Customer Operations
- You will be responsible for designing, automating, and scaling our cross-cloud infrastructure across AWS, GCP, and Cloudflare
- You will bring a wealth of experience and expertise to the table, contributing significantly by ensuring the successful execution of DevOps projects
- Sitting within our Engineering team, you will drive platform resilience through monitoring, disaster recovery and high availability patterns
- You will play a critical role in futureproofing Shieldpay’s infrastructure by adapting modern, event-driven, and ledger-based patterns to promote scalability and cut costs
- This is a critical role that will enable engineers to adopt best practices in infrastructure, observability and automation
- Infrastructure as Code (IaC): Build and maintain AWS and GCP infrastructure, using Pulumi and AWS CDK to automate processes ensuring reproducibility and auditability
- CI/CD Ownership: You will be responsible for evolving our GitHub Actions / AWS CodePipeline pipelines for multi-cloud deployments including secrets management, automated testing, and approval workflows. You are a champion of Continuous Improvement, identifying target areas and implementing strategies to achieve this
- Observability and Reliability: you will implement real-time monitoring, alerting, and dashboards (Grafana, Datadog, GCP Looker) to ensure uptime and proactively address incidents
- Security and Governance: Harden environments with Cloudflare, AWS WAF, IAM Identity Centre and tagging strategies to meet compliance obligations
- Cross-cloud Automation: Work on complex integration projects (e.g. Golden AMI pipelines, ledger event streams, centralised EventBus)
- Collaboration and Mentorship: Partner with engineers to improve delivery velocity and resilience coaching the team in DevOps principles
- Complex Problem Solving: Devise innovative solutions that address the issue at hand and enhance the agility and effectiveness of our solutions
- Knowledge Sharing: You will share expertise and knowledge through technical documentation and presentations to the broader engineering team
Salary benchmarks
Our take
In today's fast-paced digital world, we are accustomed to handling most aspects of our lives with a tap or swipe, from personal transactions to corporate dealings. However, while speed is crucial, security remains paramount, especially with the rise of digital fraud. Consumers and businesses alike demand that their financial transactions be safeguarded from potential threats.
This growing need for both speed and security is where Shieldpay steps in. The platform quickly positioned itself as a leader in securing high-value digital transactions by offering businesses and individuals an efficient, cost-effective solution for creating instant digital escrow payments, all while ensuring robust protection.
Shieldpay meets these dual demands by providing a secure payments solution that verifies the identities of all parties involved. This ensures that funds are only transferred as intended, offering peace of mind to both everyday consumers and businesses, particularly in sectors like corporate and property transactions. With substantial backing and partnership with leading companies, Shieldpay's potential for growth and expansion is massive.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jun 2018
$6.4m
SEED
Aug 2017
$5.6m
SEED
Total funding: $12m
Company benefits
- 28 Days Holiday: Relax and recharge with our enhanced allowance, plus UK bank holidays
- 4 You Days: Life can be tough. For these days employees can take a You Day each quarter, on short notice
- Hybrid Working: We value in-person collaboration. Our people are in the office multiple times a week
- Flexible Working: We are pleased to treat our employees like adults and judge them on the work they do not the hours they work
- Pension Contribution: Group Personal Pension Plan where employees contribute 5% and we contribute 5%
- Personal Development: We invest in our people, as well as yearly budget we offer external development
- Private Medical: With no financial excess and pre-existing coverage from an industry leader in physical and mental health
- Life Assurance: Our employees can rest assured that their loved ones will be supported should the worst happen
- Menopause Support: We’ve teamed up with Balance, who support those affected by all stages of the menopause
- Enhanced Allowances: From maternity leave to eyecare, we don’t just offer the basic – we make sure that we are able to go the extra mile
- Season Ticket Loans: It may not have had a big take-up during the pandemic but it’s there if our people need it
- Compassionate and Sick Leave
Company HQ
City of London, London, UK
Leadership
Sophie Condie
(CEO)Joined Shieldpay in 2021 as a Group Operations Director before becoming COO in 2022 and CEO in 2024. Previously an Operations Lead at Form3 Financial Cloud and A Team Leader in Cash Management at Barclays Corporate Banking.
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