Surveillance Analyst, Wise
Starting salary of $26.50 per hour + Restricted Stock Units (RSUs)
More information about location
1-5 days a week in office
Money without borders
Job no longer available
Money without borders
1001+ employees
Job no longer available
Starting salary of $26.50 per hour + Restricted Stock Units (RSUs)
More information about location
1-5 days a week in office
1001+ employees
Company mission
We’re on a mission. And it’s money without borders. Instant, convenient, transparent and — eventually — free.
Role
Who you are
- Strong verbal and written English skills any additional languages are always welcome
- Previous experience within the compliance or risk financial setting - college courses in accounting or business are also an advantage
- Understanding of regional and global regulatory requirements and essentials of risk based approach
- You can work autonomously within a limited variety of well-defined procedures and practices (not necessarily standardized)
- You are able to handle more complex activities with moderate variation - You can deal with less straightforward questions, coordinate with as many sources of information necessary within and outside the business to support solutions
- You are capable of identifying gaps in policies and processes and providing detailed feedback, including examples when possible, through the established communication channels
- You have excellent interpersonal and communication skills, strong organizational skills, attention to detail, analytical abilities, and ability to adhere to strict deadlines in a fast paced and high pressure environment
- You're punctual, independent, proactive, and willing to get things done
- You have the ability to work in a diverse work environment which requires collaboration, partnership, and transparency
- You're flexible with scheduling and willing to work some evening shifts
- Most importantly - you understand that having a great working culture is everyone's responsibility, so you treat everyone with respect, you always give a helping hand, and you let our values guide you
- You must already be legally authorized to work in the US, we cannot support Visa sponsorship for this role
What the job involves
- This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist in the compliance field, help millions of people around the world save money, and drive growth on the Wise Platform
- You will also develop an in-depth understanding of Wise’s business model and foster relationships with teams across the company as you work to help them understand compliance risk exposure and mitigation strategies.
- The primary purpose of this position is to investigate and assess high risk customers in order to aid in the detection of possible money laundering and terrorist financing using risk-based approach methods while ensuring compliance with the established AML/CFT regulations and policies
- The Surveillance Analyst has a working understanding of inherent business structure, customer type and country risk and their respective mitigation measures
- The investigation accommodates any legal, regulatory and operating requirements unique to specific business sectors or jurisdictions
- The Surveillance team is responsible for performing targeted investigations and analysis of high risk individuals and businesses in compliance with regulatory requirements
- This team aims to identify and off-board customers who exceed the established risk appetite
- Additionally, they determine a risk tolerance based on thorough investigation of a customers' risk factors and provide supporting documentation of findings
- Review and monitor customers that present a higher tier of risk, having a deep and broad knowledge of Wise compliance framework and the regulatory environment
- Monitor and analyze customer behavior and transactions
- Manage assigned tasks related to documenting case investigations, preparing risk assessments, analyzing/utilizing all available data, and referencing internal policies and procedures
- Investigate high risk customers utilizing all available internal/external data to develop a comprehensive analysis of who the client is and whether the current risk factors can be reasonably mitigated or accepted through further measures
- Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies
- Take risk-based case decisions with a clearly documented and auditable record, in the context of our customer due diligence policy, acceptable use policy and applicable regulations
- Perform searches utilizing Internet sources and/or third-party vendors (i.e. Google, Lexis Nexis and/or World Compliance) to determine negative news and obtain due diligence information for high risk customers
- Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies
- Appropriately apply a risk based approach when decisions are made, demonstrating particular consideration for the reputation and safeguarding of Wise, its customers and assets, by aligning with applicable laws, adhering to internal policy, applying sound ethical judgement regarding customer behavior and business practices
- Provide guidance and respond to daily inquiries from peers, front-line and management regarding case analysis, when appropriate
- When warranted draft SAR narratives to report activity deemed unusual
- Independent with daily tasks
- Meet efficiency and quality expectations set for all team members
- Has deep knowledge about markets served within the team and operational processes
- Is able to detect problems, problematic areas and solve or escalate them as needed
- Thorough understanding of applicable regulations, and Wise compliance framework (e.g. acceptable use policy, regional due diligence guidelines and AML policy and TW risk policies)
- Able to evaluate and reason customer risk level and applicable mitigation methods on onboarding a customer
- Propose, align and document daily processes for use cases
Our take
Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.
Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. They've attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.
The challenge for Wise will be maintaining their edge and brand power in a market that's becoming increasingly crowded with new entrants (like Revolut and Monzo) and incumbents (traditional banks) trying to catch up. To do so, the company is ramping up its digital and marketing strategies, as well as pushing for further development of its existing products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
38% employee growth in 12 months
Company
Employee endorsements
Flexible working
"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."
Funding (last 2 of 7 rounds)
Nov 2017
$280m
SERIES E
May 2016
$25.4m
SERIES D
Total funding: $395.8m
Company benefits
- Medical Insurance
- Health and Wellbeing Discounts
- 25 days holiday (excl. bank holidays) + 3 Me Days
- RSUs (Restricted Stock Units)
- 6 Week Paid Sabbatical
- Mobile Wiser - work remote for up to 90 days a year 🛫
- Parental Leave
- Pension and Retirement Plans
- Plus Many More!
Company values
- This isn’t just a job, we’re a revolution
- We get it done
- Customers > team > ego
- No drama. Good karma.
Company HQ
London, UK
Articles
Leadership
Taavet Hinrikus
(Chairman)Previously Director of Strategy for Skype.
Kristo Käärmann
(CEO)Previously a Consultant at PwC and Manager at Deloitte.
People progressing
Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at Wise
- Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
- Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
- Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
- We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
- DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
- Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
- Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability
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