People Relations Advisor, Entain
+ Regular bonus & ShareSave scheme for eligible roles
2+ days a week in office (Montfichet Road, London)
Sports betting and gaming entertainment provider
Be an early applicant
Sports betting and gaming entertainment provider
1001+ employees
Be an early applicant
+ Regular bonus & ShareSave scheme for eligible roles
2+ days a week in office (Montfichet Road, London)
1001+ employees
Company mission
To lead the change in sports betting, gaming and interactive entertainment.
Role
Who you are
- Experienced HR Generalist or People Relations specialist
- Ability to understand, interpret HR policies, processes and procedures and use these to advise line managers when dealing with complex People Relations cases
- Up to date employment law and best practice HR knowledge
- Experienced in delivering coaching, training and development interventions to raise line manager capability
What the job involves
- As a People Relations Advisor you will be responsible for supporting Entain's people managers in multiple locations and jurisdictions, to manage people effectively and minimise both reputational and monetary risk within our business
- Through effective advice and case management, you'll be responsible for ensuring our managers conduct all employee relations matters with a fair and consistent approach and in line with local legislation, along with building key relationships and promoting a positive employee relations culture within our business
- Reporting to the Global People Relations Team Leader you will be part of the People and Culture Team, who provides vital support to the 20,000 strong retail estate, offering advice and guidance on all employee relation queries
- It is the perfect role for someone looking to grow their People Relations knowledge within a fast paced and complex environment
- This role is the perfect springboard to other HR opportunities within our business
- Managing all medium and high risk People Relations cases to resolution. This will include drafting all correspondence relating to the case, providing telephone advice throughout the process and, with the support of the Coordinator, completing all associated administration
- Delivering effective coaching and development to line managers resulting in a positive impact on business performance and preventing a re-occurrence of issues
- Ensuring the HR systems, case management tools and employee files are accurate, up to date and reflect advice given, action taken and that the paperwork has been sent in a timely manner eg invite, outcome, appeals
- Supporting the wider HR team, with all escalated matters to help determine the best course of action, ensuring that high-risk cases are quickly identified and escalated to the Global People Relations Team Leader
- Addressing issues of line manager non-compliance in relation to HR policy, process, procedure and employment law
- Managing long-term absence cases including the preparation and production of MI reports and making meaningful interventions to ensure all cases are dealt with in a reasonable and timely manner
- Preparation and presentation of monthly reports on volumes, trends. Identifying opportunities, and putting forward recommendations, for continuous improvement eg to existing policies, processes, procedures and line manager training
- Identifying skills/knowledge gaps and support in the delivery of interventions, such as workshops and coaching
Salary benchmarks
Our take
Entain stands as a prominent global player in the sports betting and gaming industry, operating within the expansive realm of entertainment. Engaging in diverse facets of sports betting, gaming, and interactive entertainment, the company boasts ownership and management of a varied portfolio featuring renowned brands like Bwin, Coral, Foxy, and Ladbrokes.
At the core of its services, Entain facilitates sports betting, enabling users to wager on a multitude of sporting events. Additionally, the company offers an array of gaming services encompassing casino games, poker, and various interactive entertainment options. Leveraging advanced technological capabilities, Entain is uniquely positioned to deliver an unparalleled and sophisticated user experience.
The company's strategic prowess is evident through key partnerships, notably with MGM Resorts International, exemplifying its concerted efforts to establish a significant presence in the US market. Entain continues to navigate industry complexities, underpinned by its diverse brand portfolio, cutting-edge technology, and strategic collaborations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Private medical insurance
- Pension Scheme
- Sharesave Scheme
- Paid subscription to the mental wellbeing app Unmind
- Entain & Enhance days – 2 paid days off to focus on you professional or personal development
Company values
- Do what’s right
- Go beyond
- Keep it Simple
- Win together
Company HQ
Stratford, London, UK
Articles
Leadership
Gavin Isaacs
(CEO)Diversity, Equity & Inclusion at Entain
- Levelling the playing field. At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, the wider sports betting industry, and society beyond. Our purpose at Entain is to bring moments of excitement into people’s lives. But none of this would be possible without our people working at their best. To achieve that, we’re creating an environment where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate individual differences, and make sure everyone is supported, and empowered, to thrive.
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