Senior Sales Engineer, Gong
$160-180k
OTE
Revenue intelligence platform
Be an early applicant
Revenue intelligence platform
1001+ employees
Be an early applicant
$160-180k
OTE
1001+ employees
Company mission
To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.
Role
Who you are
- 4-6 years of customer facing experience in a sales engineering (pre-sales) role or combination of sales engineering and other relevant work experience
- A passion to serve the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering
- Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems
- Experience with data flows, AI/ML concepts, analytics, databases, APIs/webhooks, or JSON
- Understanding of security and privacy pertaining to SaaS systems
- Excellent verbal and written communication skills
- Strong interpersonal and teamwork skills
- Passion for technology and problem solving; able to make the complex sound simple
- Industry knowledge of our key markets (technology, business services and financing, staffing & recruiting) is a plus
What the job involves
- As a Senior Sales Engineer on the team, you’ll fill a key role in ensuring our prospects and customers have a high quality experience
- Sales Engineers at Gong are not your typical SEs who give demos day in and day out
- We are strategic resources deployed to solve complex use cases when no one else can. Think of us as superheroes called into action when needed!
- Work alongside Sales and Customer Success as the ultimate product expert
- Thoroughly understand all aspects of the Gong platform in order to explain the technology to all types of users
- Be the trusted advisor to both prospects and customers to ensure they get the correct business value from our Gong technology
- Assist prospects and customers with Business Assessment (POCs, Pilots)
- Craft content to show customers how to leverage Gong for specific use cases
- Solution complex business and technical requirements and explain them in simple terms
- Assist with RFPs and questionnaires in the context of sales cycles
- Help eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line
- Contribute reusable assets to the Sales Engineering team and the company at-large
- Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586.1m
Company benefits
- Mental health support resources
- Weekly wellness events
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company values
- Customer service
- Trust
- Diversity
- Innovation
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Amit Bendov
(CEO)Former CMO at Panaya and CEO at SiSence.
Eilon Reshef
(CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
Salary benchmarks
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