Sales Team Lead, Exoticca

• An outstanding supervisory experience with multicultural teams in a sales environment
• A strong understanding of business goals and standards for customer service
• The ability to effectively organize and manage multiple company initiatives
• The ability to communicate effectively with senior management and other departments
• A positive and proactive working approach
• High flexibility and schedule adaptation
• English native or Fluent English level

Desirable

• We are looking for a qualified Sales Team Coordinator to manage our Sales team and provide effective guidance
• Acting as a mentor on the sales ground, you are responsible for supervising, managing and motivating team members to attain everyday sales objectives
• With a great perspective on all our operations, managing the different countries we are operating in, and providing a 24/7 service, your role consists in engaging the team into a 5-stars service, accomplishing sales targets and surpassing customers ‘expectations
• Continually engaging, motivating, supporting, and developing your team of travel experts to achieve success and sales targets
• Daily supervision of calls and leads performance and management
• Sales reports and monitoring: you are responsible for analyzing and alerting on KPIs to ensure performance stability
• Setting the right tone for your team by living our company values every day, ensuring high standards are set and maintained
• Leading by example, delivering excellent customer and client satisfaction