Senior Order Management Analyst, Amplitude

$107-181k

OTE

Salary applicable to Washington state, NY, Colorado and California based applicants - OTE inclusive of bonus or commission + Employee Stock Purchase Program (ESPP) + Equity

Salesforce

NetSuite

SAP

Mid and Senior level

Remote from US

Product analytics company

Job no longer available

Product analytics company

501-1000 employees

B2BEnterpriseBig dataAnalyticsSaaSProduct ManagementData Analysis

Job no longer available

$107-181k

OTE

Salary applicable to Washington state, NY, Colorado and California based applicants - OTE inclusive of bonus or commission + Employee Stock Purchase Program (ESPP) + Equity

Salesforce

NetSuite

SAP

Mid and Senior level

Remote from US

501-1000 employees

B2BEnterpriseBig dataAnalyticsSaaSProduct ManagementData Analysis

Company mission

To be the epicenter of digital business.

Job

Company

Role

Who you are

Bachelor’s degree in Business, Finance, Operations, or a related field (or equivalent practical experience)
3+ years of experience in order management, sales operations, or revenue operations within a fast-paced environment
Strong command of CRM and ERP systems (Salesforce required; NetSuite, SAP, or similar preferred)
Proven ability to manage high volumes of work while balancing accuracy, urgency, and business impact
Excellent organizational and prioritization skills—you know how to move fast without breaking things
Demonstrated ability to decompose complex, ambiguous order scenarios into clear, executable solutions
A data-driven mindset—you use trends, patterns, and root-cause analysis to guide decisions and improvements
Sound judgment in fast-moving environments, including comfort making decisions with incomplete information
Monitor order fulfillment status and proactively communicate delays or issues to internal teams and customers
A continuous improvement mentality—you proactively identify inefficiencies and implement scalable process enhancements
Strong cross-functional communication skills, with the ability to influence Sales, Finance, and RevOps partners

What the job involves

The Order Management team is responsible for turning booked deals into accurate, compliant revenue
As a Senior Order Management Analyst, you’ll operate as an individual contributor who owns complex order workflows, applies sound judgment to ambiguous deal structures, and improves systems through analysis and execution
This role partners closely with Sales, Deal Desk, Finance, and RevOps to ensure speed, accuracy, and scalability across the quote-to-cash process
Evaluate and process customer orders with a focus on accuracy, compliance, and downstream impact
Apply structured thinking to complex and non-standard deal scenarios, identifying risks and resolution paths
Partner with Sales, Finance, and RevOps to resolve order issues efficiently and prevent repeat errors
Analyze order data to identify patterns, root causes, and opportunities for process improvement
Document and operationalize improvements that increase consistency, scalability, and throughput

Our take

Amplitude provides product analytics to help companies understand user behaviour. Product, marketing, and growth teams use Amplitude to discover and share insights about user engagement, retention, and revenue.

Amplitude’s user flows reveal which actions are the most commonly taken after users sign up, and which usually precede purchases made in-app, creating paths through the app. The behaviour of individual app users can be viewed with unlimited real-time activity feeds and user timelines.

Thousands of companies use Amplitude analytics, including Microsoft, Under Armour, Intuit, Twitter, Bonobos, Peloton, and many more. In 2024, a securities fraud case was filed against Amplitude due to an IPO and stock share rise that was alleged to be artificially inflated before their downturn in 2022. The case has since been resolved, and Amplitude continues to release new products and operate at full capacity.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

0% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (1.7)

Company

Funding (last 2 of 8 rounds)

Jun 2021

$150m

LATE VC

May 2020

$50m

SERIES E

Total funding: $336.1m

Company benefits

We offer a generous 12-week parental leave for fathers/partners and 18-20 weeks for new birthing parents. This leave policy also provides flexible scheduling so you can spend time with your family and bond with your little one. Specific leave policy will vary by country
We believe it’s important to unplug from work to reset and recharge. We offer flexible vacation time and unlimited PTO — and we encourage you to use it!
We provide a monthly stipend for the wellness activity of your choosing, from gym memberships and fitness classes to acupuncture and massages
Equity is an important component of compensation, but it should benefit you (not just the company). In addition to offering competitive RSU grants that vest quarterly over three years, our Employee Stock Purchase Plan gives employees the option to buy below market price

Company HQ

Yerba Buena, San Francisco, CA

Leadership

Spenser Skates

(Co-Founder & CEO)

Previously worked as an Algorithmic Trader, Researcher at DRW Trading Group. They co-found Sonalight but are no longer working at the company.

Curtis Liu

(Co-Founder & CTO)

Previously worked as a Teaching Assistant at MIT and as a Software Engineer at Google. They co-found Sonalight but are no longer working at the company.

Jeffrey Wang

(Co-Founder & Chief Architect)

They studied computer science at university. They have extensive experience in software engineering prior to co-founding Amplitude.

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