Software Engineer, unitQ
+ Stock Options
Customer feedback platform
Be an early applicant
Customer feedback platform
21-100 employees
Be an early applicant
+ Stock Options
21-100 employees
Company mission
To help companies take a data-driven approach to product quality, stay on top of global trending issues, and improve the product experience.
Role
Who you are
- The ideal candidate has experience managing ETL pipelines and data orchestration jobs, expertise in monitoring pipeline reliability, and the ability to write clean/testable code
- Minimum three years of programming, preferably with high-volume data
- Experience in automating processes and implementing APIs with Python, JavaScript, or Java
- Curiosity to understand customers' data architecture and suggest creative solutions
- Strong interpersonal skills and business acumen, with the ability to engage effectively with external tech teams
- A bachelor's degree in computer science or equivalent practical experience is a must
- Comfortable with Cloud Environments such as AWS or GCP
What the job involves
- As a Software Engineer at unitQ, you will be responsible for integrating customer data sources with unitQ by building scalable data connectors and data ETL pipelines
- From initial onboarding and over the entire customer journey, you will work with unitQ key accounts, enhancing the unitQ data ingestion capabilities
- This role is both customer—and internally-facing
- You will understand the customer's data warehouse and provide guidance on accessing it with the best industry security standards
- Directly work with customers to integrate unitQ into existing workflows
- Coordinate with Engineering & Operations teams to ensure the delivery of data connectors
- Serve as the technical point of contact for customers and systematically track and address enhancement requests to the ETL pipeline
- Scaling our services to handle ever-increasing data loads used to train our AI
- Developing production backend services to assist in data cleaning and training data for unitQ’s AI platform
- Adding to and maintaining monitors and alerts for our services and models
Our take
Ensuring product quality is crucial for any business, but guaranteeing success can be a daunting task. Fortunately, unitQ has emerged as a solution by harnessing the power of machine learning.
By leveraging AI, unitQ enables teams to efficiently identify and address both current and potential issues with their products. This assistant enables businesses to enhance customer satisfaction and retention, key factors for success. The growing demand for unitQ's tools is evident in the impressive client roster it has secured, with companies such as Spotify, Whoop, and Strava utilizing its services.
Moreover, the company has secured significant financial support to help expand operations and development efforts. With the backing of notable investors, unitQ is well-equipped to continue innovating and delivering value to its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Sep 2021
$30m
SERIES B
Mar 2020
$11m
SERIES A
Total funding: $41m
Company benefits
- Flexible/unlimited vacation
- Medical coverage through BlueSheild and Kaiser
- Dental and Vision coverage through Beam
- 401(k) Plan
- Life insurance
- FSA and Dependent Care FSA Plans
- $50/month internet/cell phone/equipment reimbursement
- Generous leave policies
- Thrive Market - company paid membership and $50/month stipend (for remote US employees only)
- Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead! (In place of an Equinox membership, we can offer $100/month as a wellness benefit)
- Continuing education reimbursement
- Stock Options
- Snacks and dog friendly office environment
Company values
- Q is for Quality: Quality is the core of our company's DNA. From the people we hire to the products we build, we emphasize quality in everything we do
- Customers first: We keep our customers and their experience at the forefront of product development- striving to build products that solve real needs
- We love what we do: We're passionate about our work. We love nerding out on quality and dedicating ourselves to delivering great products to our customers
- Culture matters, too: We're proud to have a team with great integrity and accountability. We believe in ownership and work hard to meet our individual milestones
Company HQ
Downtown, Burlingame, CA
Articles
Leadership
Christian Wiklund
(CEO)Previously worked as a Development Process Analyst at VMware. Was the Founder & CEO of Skout, which was acquired by The Meet Group.
Nik Lindstrom
(CTO)Previously worked as a Project Manager at METROTECH, and was Co-Founder & CTO. Later joined The Meet Group as CTO.
Salary benchmarks
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