Strategy & Operations Lead, Clio

• You have excellent business acumen across all functional areas, enjoy a love for problem solving in collaboration with others, and possess an innate curiosity and excitement in navigating ambiguity
• You have outstanding communication and interpersonal skills and are comfortable forming and sharing opinions, but with an open mind to shift thinking as new information comes to light
• You’re looking to join a high impact, hard working team that will undoubtedly grow you professionally
• 4-6 years work experience in a relevant field (e.g. strategy & operations, product strategy, management consulting, investment banking, business development)
• Experience with market sizing, competitive landscaping and financial modeling
• Strong focus on strategic thinking and analytical problem solving
• Strong interpersonal skills; excellent written and verbal communicator
• Self-motivated, independent, and deadline-oriented
• Understanding for how to measure and evaluate performance across all business functions
• Strong ability to query, analyze, and synthesize insights using a variety of dataset
• Demonstrate a keen interest in improving your craft by using AI

Desirable

• We are seeking a Strategy & Operations Lead, Enterprise to join our growing Enterprise team
• Enterprise is a newly established and fast-growing segment at Clio, designed to unlock our next phase of growth with large law firms and corporate legal teams
• The Enterprise Strategy & Operations team functions as a foundational, high-impact group within this segment
• The team’s mandate is to lay the strategic and operational foundations required to build a market-winning Enterprise business, partnering closely with senior leaders across Product, Sales, Marketing, Finance, Revenue Operations, and the broader Strategy & Operations organization
• We help define where Enterprise should play, how it should win, and how it should scale—while establishing the operating rhythm, performance management, and decision frameworks needed to execute effectively
• As a Strategy & Operations Lead, Enterprise, you will own a defined set of initiatives and stakeholder relationships within the Enterprise segment
• Your work will span near-term execution and longer-term strategy, including enterprise GTM foundations, annual and quarterly planning, OKR definition, performance tracking, and executive-level business reviews
• You will bring structured thinking, analytical rigor, and an objective outside perspective to help leaders make better decisions, move faster, and course-correct as the business evolves
• Drive Enterprise performance management and operating cadence, supporting business reviews (MBRs/QBRs), defining success metrics, building dashboards, and synthesizing insights to inform leadership decision-making
• Identify and investigate performance gaps and growth constraints across the Enterprise funnel (e.g., pipeline health, tier-1 accounts, GTM execution), partnering with Sales, Marketing, Product, and RevOps to design and implement targeted interventions
• Support Enterprise GTM strategy and segmentation, including customer and account analysis, vertical prioritization (e.g., insurance, financial services, tech), ICP definition, value propositions, and foundational GTM motions
• Lead analytical and strategic work on growth opportunities, such as market sizing, competitive and industry analysis, pricing and packaging considerations, and financial modeling to support investment and resourcing decisions
• Facilitate cross-functional alignment, synthesizing inputs from multiple teams into clear recommendations, business cases, and execution plans that balance speed, rigor, and scalability
• Support international and expansion assessments, helping evaluate current market performance, identify risks and opportunities, and inform go-forward plans for existing and new Enterprise markets
• Operate as an embedded strategic partner to Enterprise leadership, combining analytical depth with strong execution skills to help move initiatives from insight to action