Technical Writer, Branch
$116-130k
More information about location
Mobile app marketing software
Be an early applicant
Mobile app marketing software
501-1000 employees
Be an early applicant
$116-130k
More information about location
501-1000 employees
Company mission
To help clients increase their conversion rates, decrease wastage, and boost revenue.
Role
Who you are
- We are seeking someone with a strong technical foundation in mobile SDKs and APIs, an empathetic end-user mindset, and a sense of curiosity to understand the product
- Full English proficiency in written and verbal communication with writing samples to share
- 4+ years as a technical writer focused on product or engineering documentation
- 2+ years of API and SDK documentation experience
- Familiarity with mobile development Android and iOS
- The ability to understand and explain complex systems from the developer user perspective
- The ability to find and identify typos and grammar mistakes
- Experience with Github and Markdown
What the job involves
- As a Technical Writer at Branch, you’ll utilize your technical expertise to improve our documentation with a large focus on enabling development teams utilize the Branch platform to its full potential
- Our documentation is essential to the developer experience, and usability & efficiency is at the top of our priority
- You’ll work closely with product/engineering teams, subject matter experts, and broader GTM teams to fully understand the needs of proper documentation
- Branch’s documentation site includes user guides, developer docs, FAQs, and partner docs. As a Technical Writer, you’ll own all relevant documentation within your domain of expertise
- Develop methodology and processes to maintain a clear and consistent writing style and voice across all documentation
- Partner with Product Managers, Engineers, and Marketers, to ensure new products are documented in a timely manner
- Collaborate with GTM team members to ensure that documentation fits within Branch’s larger ecosystem of educational offerings
- Review and document SDK and API code samples, recipes, user guides, and tutorials
- Define and track documentation quality metrics and use them to help prioritize work
Our take
Providing a unified mobile experience to users can be difficult and expensive for many companies. Branch solves this problem with its linking and attribution platform, allowing companies to gain, track and keep mobile app users.
When it first launched, Branch focused solely on delivering a comprehensive multi-platform linking solution that takes consumers to their relevant destination. Since then, its solution has expanded, and now offers increased user engagement and holistic marketing measurements. This has allowed the company to scale its user base, and to grow its existing relationships. Branch now serves over 100,000 apps and boasts more than three billion monthly users. Its impressive client list includes Airbnb, NBC and Adobe.
Branch raised a further $300 million in funding in early 2022, pushing its valuation to $4 billion. The company intends to use that money to invest further in its mobile linking program and other products. This will ensure that Branch remains a key player in the mobile marketing space, despite alleged attempts by Google to block its software on Android smartphones, due to apparent conflicts with Branch's mobile experience tools. Branch's friction with Google however, only goes to show how it is disrupting the monopoly Google has over mobile experiences.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
35% female employees
6% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2022
$300m
LATE VC
Sep 2019
$125m
SERIES E
Total funding: $667.1m
Company benefits
- Work from home opportunities
- Medical/Dental/Vision Coverage
- Home Office & Annual Professional Development Stipend
- And More (Varies by Location)
- 401k
- Stork Club & Urbansitter
- Onsite gym
- CalTrain GoPass
- Flexible PTO
Company values
- Good judgement
- Ownership
- Communication
- Initiative
- Impact
- Urgency
- Grit
- Humility
Company HQ
Ventura, Palo Alto, CA
Articles
Leadership
Alex Austin
(Board Member & Co-Founder)Was a Process Development Engineer at MiaSole and a Software Developer at Cogwheel Labs for 1 year. Served as CEO of Kindred Prints.
Dmitri Gaskin
(Director of Discovery & Co-Founder)Previously worked as a Programmer at Mapbox and a Software Engineer at Kindred Prints.
Mike Molinet
(Co-Founder)Previously served as a Product Development Engineer at 3M and co-founded Kindred Prints. Was also a Founder of Minnesota Network of Young Entrepreneurs until January 2017.
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