Principal Solutions Architect, Elastic
Observability
Open source platform powering search, observability, security, and more
Open for applications
Open source platform powering search, observability, security, and more
1001+ employees
Open for applications
1001+ employees
Company mission
To help turn endless data possibilities into real results with the power of Search AI.
Role
Who you are
- A successful Solutions Architect is deeply curious, continually learning, and driven to challenge the status quo
- Deep expertise in OpenTelemetry, including significant contributions to its development or ecosystem
- A track record of success in a technical presales/consulting role—enough experience selling and implementing technology to earn your customer’s trust
- Experience building PoCs, inclusive of the technical skills required to develop exemplary custom services and stage typical supporting infrastructure, like Kubernetes, Kafka, Postgres across both self-managed and hosted environments
- An ideal candidate will have some practitioner experience using observability products as a SRE or developer
- Experience designing and presenting technical solutions related to Observability, OpenTelemetry, or AI technologies in a pre-sales or consulting capacity
- A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships
- A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors
- An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
- The ability to inspire groups, both large and small
- A willingness to travel 30% within the region, as well as occasionally internationally
What the job involves
- As an Observability Specialist Solutions Architect at Elastic, you will play a pivotal role in shaping how customers leverage Elastic's Observability solutions to achieve their business goals
- You will act as a trusted advisor and technical authority, working closely with sales teams, customers, and partners to design and implement innovative observability solutions built on Elastic and OpenTelemetry standards
- This role provides an opportunity to make a meaningful impact by helping customers solve observability problems, enabling customers to harness the full power of Elastic Observability, and contributing to Elastic’s growth in this space
- You'll be serving as the technical lead and trusted advisor to customers, partners, and internal stakeholders for Elastic Observability solutions with a focus on infrastructure monitoring (metrics), application monitoring (tracing), and logging
- Providing thought leadership and championing the evolution of OpenTelemetry with Elastic customers and inside the CNCF OpenTelemetry community
- Collaborating with sales and customer teams to understand customer challenges, goals, and environments, and designing tailored observability solutions
- Guiding customers in adopting observability standards to ensure compatibility and success with Elastic’s solutions
- Helping customers architect for high-fidelity observability at scale
- Leading technical discussions and demonstrations, showcasing Elastic’s Observability and GenAI capabilities
- Developing proof-of-concept solutions that highlight the value and impact of Elastic’s Observability offerings for customer use cases
- Developing instructional observability workshops for the field and customers
- Creating and nurturing relationships with key decision-makers and technical leaders within customer organizations
- Driving best practices for observability architecture, deployment, and operations with a focus on scale, performance, and cost efficiency
- Contributing to the evolution of Elastic’s Observability products, providing feedback from the field to Product and Engineering teams
- Representing Elastic at conferences, webinars, and industry events as a subject matter expert on Observability and OpenTelemetry
- Building and maintaining technical documentation and resources to support enablement efforts
- Developing and maintaining deep expertise in Elastic’s Observability solutions and OpenTelemetry standards, staying current with industry trends and advancements
- A light understanding of the cybersecurity ecosystem and the role security solutions play in modern DevSecOps
Our take
Organizations are dealing with exploding data volumes increasingly sophisticated cyber threats, and the growing expectation tha ttechnology should help act on problems, not just report them. Ai is moving from experimentation into real operations, especially in security and observability where speed and context are critical. So now, both enterprises and governments are looking for simpler, shared platforms that sale easily and reduce complexity rather than add to it.
And Elastic sits at the intersection of these needs with its Search AI Platform that helps organizations turn large amounts of structured and unstructured data into clear insights and actiontions across search, security, and observability. Elastic's strength lies in its open, flexible approach, which breaks down data silos and provides a context people and AI systems need to make daster, better decisions. The goal is straightforward: help teams see what's happening, understand it quickly, and respond confidently.
Recently, the company worked with CISA to deliver a unified, cloud-based SIEM for US federal agencies, this highlights strong trust in Elastic's security and scalability. Alongside this, its AWS Agentic AI Specialization also reflects leadership in making autonomous AI system practical and reliable. Together, these milestones position Elastic well for the future, as organizations increasingly rely on shared platforms and intelligent systems to manage ris, complexity, and growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2016
$58m
SERIES D
Jun 2014
$70m
SERIES C
Total funding: $162m
Company benefits
- Toast to your health: Fully paid health coverage for you and your family, in many locations.
- Craft your calendar: Flexible location and schedule for most roles.
- Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
- Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
- Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
- Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).
Company HQ
Union Square, San Francisco, CA
Leadership
Ashutosh Kulkarni
(CEO)Ashutosh joined Elastic in 2021 as CPO, becoming CEO in 2022. Prior to this, he was an EVP and CPO of Enterprise at McAfee, a Senior VP and GM of Web Performance and Web Security at Akamai Technologies, and a Senior VP and GM of Informatica Cloud at Informatica.
Shay Banon
(Co-Founder & CTO)Shay co-founded Elastic in 2012 and has served as the CTO since.
Navam Welihinda
(CFO)Prior to joining Elastic in 2025, Navam was the CFO at Grammarly. He also spent nearly 8 years at HashiCorp as VP of Finance and CFO and was the Head of Finance, Compose at IBM for 1 year.
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