Global Account Director, PlayStation
Senior Manager
1 day a week in office
Gaming and digital entertainment provider
Be an early applicant
Gaming and digital entertainment provider
1001+ employees
Be an early applicant
1 day a week in office
1001+ employees
Company mission
To create a gaming experience without barriers that fits the needs of players of all abilities.
Role
Who you are
- Advanced Degree in Business, Marketing, or commensurate relevant experience
- 10+ Years of experience in Sales, Account Management, Publisher Relations and other relevant service-oriented roles that manage revenue, especially with large AAA enterprise partners
- 5+ Years of proven team management experience and mentorship of 6+ team members. (A bonus if teams are global multi-cultural)
- Business Planning and Revenue Management expertise, with the ability to create and execute account plans and business cases
- Strong communication (verbal and written) and interpersonal skills to translate ambiguous situations or information into clear and actionable solutions
- Passion for providing a stellar partner support, experience and producing high quality work
- Experience working in Media, Entertainment, High-tech or other associated verticals a plus
What the job involves
- The Sr. Manager, Global Account Director is a critical leader within the Global Account Management Organization
- Reporting to the Head of Strategic Accounts, the Global Account Director defines and sets strategic long-term objectives to deliver key commercial KPIs, Sony Interactive Entertainment priorities, and essential initiatives while ensuring a long-term healthy partner relationship
- The Global Account Director leads from the front, creating a supportive and collaborative environment focused on delivering success for their partners and team
- They will lead the Account Management team’s prioritization to provide the highest level of service for the strategic partner account and team
- This role requires a tenured enterprise-level professional capable of representing SIE at the highest levels across their dynamic market segment
- Provide excellent direct management / mentorship of the team, driving a culture of ownership and engagement, and providing support that enables the team to be successful in their roles
- Manage a highly skilled global team (6+) of Global Account Managers and Go-to-Market Strategists across San Mateo, London and Tokyo
- Serve as the owner for the holistic partner business with PlayStation, orchestrating smooth hand-off of operational needs where appropriate
- Ensure Partner needs are being met by internal teams and provide leadership and guidance as needed
- Maintain executive-level relationships and foster deep connections across the partner organization
- Develop & maintain comprehensive knowledge of all aspects of the Partner’s business, portfolio, and long-term strategic vision
- Develop, own and execute external/internal business reviews, monthly/weekly team meetings, Business Performance Reviews, with a priority of sharing learnings across partners and peer account teams globally. (JBRs, JBPs, Content Lifecycle Plans, Performance Reviews, Post-Mortems, and overall governance)
- Work with Head of Strategic Accounts and Sony Interactive Entertainment (SIE) Executive Leadership to understand market dynamics, shifting consumer demands, and adjust strategic priorities and plans to meet future market needs
- Embrace SIE operating models, support plans and drive overall cadence of the business to deliver Strategic Account KPIs annually
- Analyze and forecast commercial potential for the portfolio in collaboration with cross-functional teams, helping to set expectations internally of the market, release slate, and overall status of the business
- Generate, own and execute long term enterprise-based strategic plan for PlayStation’s business within the market and develop the business case for any incremental support in conjunction with Partner Commerce Team
- Responsible for Partners overall Partner Health, a key indicator of performance as the senior liaison
- Build consensus and support with other Senior Managers when establishing best practice methodology
Our take
Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - Playstation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionize gaming, featuring new technology that will create improvements across the board.
As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.
PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Private medical insurance
- Private dental insurance
- Flexible working policy (remote working, flexible hours)
- Free fruit every day in our offices
- On-site free gym (London & Liverpool)
- On-site subsidised cafés
- On-site bar (Thursdays & Fridays, London & Liverpool)
- Employee Assistance Programme
- Eye care assistance
- x2 volunteering days each year
- Group pension plan
- Discretionary bonus scheme
- Season ticket loans
- Life assurance
- Income protection
- 25 days holiday, plus Bank Holidays
- Discretionary days off over Christmas and summer
- Free giveaways of select first party products and services
- Discounts on PlayStation products
- Discounts on Sony products
- Access to other corporate discounts
Company HQ
East San Mateo, San Mateo, CA
Leadership
Jim Ryan
(CEO, not founder)Ryan joined Sony Interactive Entertainment Europe (SIEE) in 1994. Taking over as SIEE president in 2011, he later moved on to head of global sales and marketing at SIE in April 2016. Ryan has served as deputy president of SIE since January 2018, before being appointed CEO in February 2019.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 78 more jobs at PlayStation