Customer Support Agent, 5CA

German/English Speaker

Salary not provided
Entry level
Remote in EU, UK
5CA

Outsourced customer support for gaming, digital services, and beyond

Open for applications

5CA

Outsourced customer support for gaming, digital services, and beyond

1001+ employees

B2BCommunicationCustomer service

Open for applications

Salary not provided
Entry level
Remote in EU, UK

1001+ employees

B2BCommunicationCustomer service

Company mission

To optimize customer journeys with tailor-made CX.

Company mission

To optimize customer journeys with tailor-made CX.

-5% employee growth in 12 months

Our take

5CA is a remote-first customer support outsourcing provider, delivering global multilingual CX services for gaming and consumer electronics businesses. Its network of work-from-home agents supply 24/7 support, that can scale alongside clients' needs.

Operating since 1998, and with its remote model implemented over a decade ago, 5CA has continuously adapted - for example by expanding to serve gaming companies as the media's popularity began. As more people than ever look for remote opportunities to work, and the customer experience becomes more valued, 5CA is in a great position to grow its network and secure further success in the future.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Leadership

Otto van Haaren

(Founder & CEO)

Previously an Export Manager at primax.

Job (1)

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Operations & Strategy