Senior Developer Support Engineer, Socure

$120-140k

+ Equity + Bonus

SQL

React

React Native

Java

iOS

Android

Kotlin

Swift

Flutter

Postman

REST API

Senior and Expert level

Remote from US

More information about location

Digital ID verification & fraud protection

Be an early applicant

Digital ID verification & fraud protection

501-1000 employees

FintechB2BArtificial IntelligenceSecurityBig dataMachine LearningFinancial ServicesSaaSCyber SecurityIdentityFraud

Be an early applicant

$120-140k

+ Equity + Bonus

SQL

React

React Native

Java

iOS

Android

Kotlin

Swift

Flutter

Postman

REST API

Senior and Expert level

Remote from US

More information about location

501-1000 employees

FintechB2BArtificial IntelligenceSecurityBig dataMachine LearningFinancial ServicesSaaSCyber SecurityIdentityFraud

Company mission

To verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.

Job

Company

Role

Who you are

This is an ideal role for a senior technical professional who enjoys coding, troubleshooting, and guiding customers through complex integrations
Bachelor’s degree in Computer Science or related field (or equivalent experience)
5–7+ years of technical experience including:
Mobile development (Swift for iOS; Kotlin/Java for Android)
Hybrid frameworks (React Native, Flutter, Expo)
RESTful API integration and authentication (OAuth, JWT)
Strong debugging skills across mobile, web, and backend integrations
Experience in a customer-facing technical role (developer support, solutions engineering, implementation)
Proficiency with tools like Xcode, Android Studio, Charles Proxy, Postman, and Logcat
Excellent communication skills and ability to explain technical concepts clearly

Desirable

Experience in identity verification, fraud prevention, fintech, or risk analytics
Familiarity with enterprise environments and large-scale API deployments
Advanced SQL or data analysis skills
Experience in high-growth SaaS environments

What the job involves

Socure is seeking a Senior Developer Support Engineer to lead technical onboarding, API/SDK integration, and early-stage customer success for our identity verification and fraud prevention platform
This hybrid role blends hands-on engineering, developer support, and post-sales solution implementation, working directly with customer engineering teams while partnering closely with Socure’s Product, Engineering, and Customer Success organizations
Technical Integration & Developer Support
Lead end-to-end implementation of Socure’s APIs, SDKs, and platform configurations across web and mobile
Troubleshoot and resolve integration issues using logs, network traces, and code review
Validate new SDK releases and provide feedback to improve developer experience
Recommend best practices for API usage, mobile integration, and secure deployment
Solution Implementation & Client Onboarding
Support technical onboarding by mapping client workflows to Socure’s capabilities
Configure the platform to meet customer requirements and ensure a successful go-live
Provide hands-on support during hyper-care to stabilize integrations and optimize performance
Document implementation details for smooth transition to Customer Success
Training, Enablement & Collaboration
Deliver technical walkthroughs and integration training for client teams
Contribute code samples, integration guides, and troubleshooting resources
Partner with Product and Engineering to escalate issues and influence roadmap improvements
Advocate for customers by sharing insights and recurring challenges

Our take

Socure is an identity platform that aims to improve customer identification for digital transactions. The company is part of a growing market, with rivals in this competitive space including Signifyd, Riskified, AppsFlyer, ClearSale, Kount, SEON, and Fraud Fighters.

The engine delivered by Socure encompasses Know Your Customer (KYC), identity fraud detection, and document verification. With it, companies can scale rapidly by onboarding more good customers and preventing online fraud. Additionally, underbanked consumers who have been excluded from online services by outdated ID verification can gain access to critical benefits and services online.

Socure has rapidly escalated in popularity and reached a valuation well over $1 billion. Though not immune from the economic downturn of late, which resulted in two high-profile rounds of lay-offs, the company has secured considerable additional funds that will strengthen its financial position as it moves to capitalise on the ever-growing importance of identity verification and trust.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-22% employee growth in 12 months

Glassdoor (3.3)

Company

Funding (last 2 of 8 rounds)

Nov 2021

$450m

SERIES E

Mar 2021

$100m

SERIES D

Total funding: $646.6m

Company benefits

Health: Comprehensive medical coverage, including vision, dental, and FSA
Parental Leave: Generous leave allowance for parents-to-be
401k: Pre-tax savings for retirement
Life Insurance: Protect your family in case of emergency
PTO: Take as much time as you need, when you need it
100% Remote: Work from anywhere anytime, whatever suits your lifestyle
WFH Allowance: Generous reimbursement program to maximize your WFH setup
Deskpass: Work in an office environment whenever you feel the need
Mental Health Provider: Connect with clinicians when you need it
Learning & Development: Self-education allowance & free career coaching
Employee Assistance Program "EAP": Lifestyle resources available as well as additional mental health resources
Fertility Provider: Family planning solutions for those interested
Personal Legal Support: Significant discounts with RocketLawyer

Company HQ

Incline Village, NV

Leadership

Johnny Ayers

(Founder & CEO)

Founder & General Partner of Switch Hit Ventures. Having been a Senior Consultant at IBM, they became COO and Board Member of Endeavor Up. Since then, was an Advisor at Pager and later founded Socure in 2012.

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