Senior Program Manager, Amazon

• We are seeking an experienced Program Manager who can drive project execution, standardization and process improvement
• Key competencies of this position include controllership to ensure your contracted resources deliver work on time and within safety, quality and budget requirements
• Bachelor’s degree required
• Experience in complex project management and implementation
• Intermediate to advanced proficiency with Microsoft Office applications: Excel, Project and Outlook
• Thorough knowledge of project management lifecycle and industry standards
• Fluency in English

Desirable

• As a Sr. Program Manager on this team, you plan, implement, coordinate and track to completion all activities necessary for partner execution teams to successfully launch new builds, retrofits, expansions and initiatives in support of the Sort Center network
• Generally speaking, this role is responsible for ensuring the installation of all finishing aspects and equipment that make a building functional to process volume for our customers
• Critical to this role is the ability to build partnerships and lead through influence with contractors, installation vendors, construction and engineering teams along with other stakeholders to meet project milestones
• You collaborate with all project teams to meet and exceed Key Performance Indicators (KPIs). You support program initiative goals by delivering projects of varying complexity
• Projects may overlap in different regions
• You are required to travel across applicable regions for this role
• The amount of travel may vary based on the project type and the time of the year
• The ability to travel is needed throughout the year and should be expected to reach up to 50% however, at peak this will increase for short periods, to support our customers
• Additionally, you may be asked to participate in process improvement initiatives
• This opportunity combines project management, process improvement, vendor and contractor management
• The role will be based in the UK, with 50% of time traveling either domestically or to other EMEA countries
• Own a project from the kickoff and mobilization to deploying items for testing; coordinating execution activities through project closure
• Receive, track, and deploy the standard bill of materials required for the end user to safely operate building spaces after the building/project launches. These items can include but are not limited to: equipment, tables, chairs, desks, 5S labeling, interior wayfinding signage, trailer truck yard safety, and audio/visual equipment; the type and quantity of items can vary based on the design and scope of a project
• Execute with Customer Obsession to ensure a timely and to-standard project handover to Amazon Transportation Services (ATS) operational teams
• Partner directly with internal and external stakeholders to Earn Trust and facilitate planning meetings, scope efforts, set project priorities, achieve milestones and ultimately drive delivery
• Escalate safety callouts when on site; if you see something, say something
• Take accountability for issues that may impede a successful project handover to Amazon stakeholders and escalate through leadership, proposing and executing actionable resolutions
• Coordinate and control Operational Readiness Testing (ORT) for a turn-key solution, ensuring highest levels of Associate readiness
• Coordinate with external project managers to support execution in the field, monitoring project activities regardless of ownership
• Deliver on a budget for operational improvements to finishes, furnishings and equipment, employing frugality throughout
• Each day you represent Global Engineering Services (GES) EU Middle Mile Startup team in managing projects that vary in complexity, time and budget
• You own projects from kick-off to close-out, while also executing program level initiatives to better the organization
• You are expected to work at pace with high levels of ambiguity and little oversight, whilst demonstrating ownership throughout the project life cycle
• You lead by influencing stakeholders through a cadence of business meetings, business meetings, site visits and technical discussions
• You are expected to physically be on site to meet project goals and roll up your sleeves with a Bias for Action to get things done and support project execution
• Your scope is dependent on upstream partners such as construction, engineering and design teams
• You execute your scope in a construction environment
• Daily tasks include coordination with vendors and contractors, removing barriers, working across teams, communicating project status and risk, using internal and external software and driving results
• You are expected to lead by example when on site, communicating across stakeholders up to PMO
• You will be a part of a high functioning team that is interconnected and supportive of each other to help Deliver Results for multiple, complex and high capital projects simultaneously