Data Analyst, Urban Jungle
£40-50k
+ Equity
4+ days a week in office (Oval, London)
Insurance for the demands of a new generation
Job no longer available
Insurance for the demands of a new generation
21-100 employees
Job no longer available
£40-50k
+ Equity
4+ days a week in office (Oval, London)
21-100 employees
Company mission
To craft great insurance for the demands of a new generation. End of story.
Role
Who you are
- Experience in an analytical role, preferably in a fast paced start-up or similar environment
- Advanced user of SQL (with knowledge of python or other languages a plus!)
- A knack for numbers with a solid understanding of statistics
- Strong problem-solving skills with a proven track record of analysing, interpreting, and summarising complex data
- Structured thinker with the ability to frame and solve unstructured problems
- A strong communicator who can communicate key insights to a variety of stakeholders across the business
- A level of attention to detail that will put us all to shame! You’ll easily be able to spot any anomalies in the data
- Excellent time management skills, to prioritise tasks in accordance with overarching company goals
What the job involves
- This role will support the business by driving insight into critical business questions
- You’ll work on pricing and retention, produce analysis on trading and risk metrics, work with the wider team to increase data visibility, and produce key reports for our board, partners and investors
- As you familiarise yourself with the data we have and how the business works, you’ll quickly become a go-to person for analysis and insight, working with all other teams in the business, across a wide range of cross-functional projects
- With lots of responsibility early on, your work will have a tangible impact on the decisions we make and the future of Urban Jungle as we grow!
- In this role you will directly be reporting to our Head of Analytics & BI, Julia Nilsson
- Take ownership of day-to-day reporting, analysis and insight; working with a range of teams across the business to help drive data-driven decision making
- Support with analysis on our live cross-functional projects e.g. evaluating market competitiveness of our pricing models, assessing the impact of product changes, or identifying the drivers behind changes in customer behaviour
- Work alongside our Data and Engineering teams to optimise our data platform for use across the wider team
- Work with our Commercial team to understand the metrics we’re targeting at a business level and design new ways to improve visibility of them
- Conduct experimental analysis, using our data to assess the impact of new product features, A/B tests, or changes to the customer journey
- Develop your business-wide knowledge to understand the interaction between different parts of the business, and how that impacts our analysis
Salary benchmarks
Our take
Urban Jungle was founded in 2016 by a team from both in and outside of the insurance industry. Jimmy Williams and Greg Smyth noticed that the insurance industry was moving at a really slow pace, hardly taking advantage of the available technology and often leaving customers behind, especially younger ones. Now Urban Jungle is the top rated home insurance provider in the UK.
Modern insurers have inherited, from their 80s predecessors, a highly inefficient general approach to the industry: when launching a new system, only new customers are included in it, while old customers remain in the old system. Customer Service Operatives at really big insurers are fishing in different systems to find people's records and that does not favour productivity at all. The challenge with Urban Jungle’s process is to build up the insurance experience from scratch taking advantage of the technology that has been developed in recent years, reducing costs and empowering customers.
Special attention needs to be paid to the insurance product. The responsiveness to the way people's risks are changing over time is a key aspect that insurers should always bear in mind. Adapting the insurance product to ever-changing needs is definitely the main challenge for Urban Jungle and its competitors, and the best way to do it is to keep continuous and direct contact with customers. Regularly testing the current insurance offer and showing readiness when adapting the product to a new necessity is the real turning point and what Urban Jungle is working for.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"This is a learning environment. Not only are we encouraged to ask and learn from others but we are encouraged to teach and share our own knowledge...."
Funding (last 2 of 7 rounds)
Apr 2024
$15.1m
SERIES A
May 2022
$22.3m
SERIES A
Total funding: $58.9m
Company benefits
- Share options that can increase alongside performance and growth
- 25 days paid annual leave, plus public holidays
- Rapid Progression. We’ll give you the opportunity to experience loads, and develop rapidly. You’ll get tons of responsibility from day one, and all the feedback, coaching and support you need to fuel your career growth
- Real Impact. You’ll work on big, interesting problems that will challenge you, and do so in a way that has a positive impact on people’s lives, the planet and our community
- A Clear Plan. We’ll give you the clarity on what we want to achieve, with the freedom and autonomy for you to decide how we get there
- The Best People. You’ll be surrounded by teammates who are exceptional at what they do, whilst being kind, honest people who champion our values
- A dedicated development budget, access to a senior mentor, and training on whatever you need to do your job well
- Well-being support. We’re committed to supporting both physical and mental well-being through access to therapy, weekly onsite yoga, and subsidised sports clubs
- Enhanced parental leave, and support for parents returning to work
- All. The. Fun. We regularly organise awesome socials and have some vibrant team communities such as book club and foodies
Company values
- Customer First. We do the right thing, even when no one is watching. We’ll always talk to our community of customers to stay on top of what that is
- Be Responsible. We don’t just say we care, we show it with our actions. We make decisions that take into account the world around us, whether that be considering the environment, supporting diversity or creating a great place to work
- Keep Getting Better. We always look for ways to innovate and improve next time. We’re open and honest about what’s working and not
- Aim For Extraordinary. Nothing daunts us. We never back away from the toughest problems, and hold ourselves to the highest standards. We’re setting a new pace in an industry that moves slowly
Company HQ
Lambeth, London, UK
Articles
Leadership
Jimmy Williams
(Co-Founder & CEO)Their background is in Consulting, where they worked with various insurers, tech providers in financial services, and price comparison sites, as a Principal at OC&C.
Greg Smyth
(Co-Founder & CTO)They were most recently VP of Research and Data Technology at Winton Capita. Previously they worked at Facebook, starting their first engineering team in London, and Google.
People progressing
Julia joined the team as a Data Analyst in 2020, and was promoted to Senior Data Analyst after 1 year. Now Julia is a Director of Analytics and BI.
Tiago joined Urban as a Software Engineer in 2019, and after several promotions, they are now a Principal Engineer.
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