Director of IT Operations, WEKA

$225-275k

OTE

Windows
Okta
Slack
Zoom
Google Workspace
Expert level
San Francisco Bay Area
WEKA

AI-native data platform

Open for applications

WEKA

AI-native data platform

501-1000 employees

B2BArtificial IntelligenceData storageEnterpriseDeep TechAnalyticsMachine LearningSaaSData AnalysisCloud Computing

Open for applications

$225-275k

OTE

Windows
Okta
Slack
Zoom
Google Workspace
Expert level
San Francisco Bay Area

501-1000 employees

B2BArtificial IntelligenceData storageEnterpriseDeep TechAnalyticsMachine LearningSaaSData AnalysisCloud Computing

Company mission

To power the possibilities of the future by eradicating the compromises of the past.

Role

Who you are

  • The ideal candidate is both hands-on and a strategic thinker with a proven track record of success in leading small high-performing IT teams, scaling IT operations in a dynamic environment, and a deep understanding of modern IT best practices, particularly in hybrid cloud infrastructure & security management
  • 10+ years of progressive experience in IT leadership roles, with a proven track record of success in scaling IT operations for high-growth companies
  • Deep hands-on understanding of IT infrastructure, cloud computing, SaaS applications, and cybersecurity best practices
  • Experience managing a global IT support organization with 24/7 availability
  • Strong leadership, communication, and interpersonal skills
  • Excellent analytical and problem-solving abilities
  • Bachelor's degree in Computer Science, Information Systems, or a related field

Desirable

  • Master's degree in a related field
  • Experience in a pre-IPO or high-growth technology company
  • Experience with both Microsoft O365 and Google Workspace ecosystems
  • Experience with Slack, Zoom, Teams, Okta
  • Industry certifications (e.g., CISSP, CISM, ITIL)

What the job involves

  • The Director of IT Operations will play a critical leadership role in shaping and scaling WEKA's IT strategy, infrastructure, and operations to support our rapid global growth
  • This role encompasses overseeing all aspects of IT, including endpoint management, collaboration tools, hybrid cloud infrastructure, IT security, compliance, and resource management
  • Develop and execute a comprehensive IT strategy aligned with WEKA's business objectives and growth trajectory
  • Provide strategic direction and oversight for all IT functions, including client services, infrastructure, operations, security, and enterprise collaboration
  • Lead team of 8 global IT team in delivering exceptional service and support to WEKA global workforce
  • Foster a culture of innovation and continuous improvement within the IT organization
  • Stay abreast of emerging technologies, particularly enterprise AI-enabled solutions, to identify opportunities to enhance IT services
  • Ensure continuous IT access and comprehensive support for all WEKA employees across all systems and tools
  • Oversee the procurement, management, and security of employee endpoints, for Macs and Windows laptops
  • Oversee the procurement, management, and security of HPC infrastructure requirements within our co-lo data centers
  • Manage company-wide collaboration services, including:
  • Email - Gmail, O365
  • Video-conferencing tools - Google Meet, Zoom, Teams
  • Messaging platforms - Slack, Teams
  • Productivity tools - Google Workspace, O365
  • Document/Knowledge management systems -
  • File management systems - Google Drive, OneDrive
  • Establish and enforce mobile device usage guidelines
  • Manage identities for all WEKA employees, subcontractors, and partners
  • Develop, implement, and enforce security guidelines and IT policies
  • Lead IT compliance efforts, including GDPR and ISO27001 certification renewals
  • Oversee IT and data security for WEKA:
  • Promote security awareness training
  • Manage incident detection & response operations
  • Collaborate with WEKA Product security team to strengthen IT security measures
  • Oversee vendor and supplier IT security commitments
  • Develop and manage the IT budget, ensuring alignment with company financial goals
  • Oversee IT procurement processes, negotiating contracts with vendors and suppliers
  • Manage vendor relationships to ensure optimal service delivery and cost-effectiveness

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Insights

Top investors

22% employee growth in 12 months

Company

Company benefits

  • Care package received upon hire: backpack, multiple shirts etc.
  • 401(k)
  • Stock options available
  • Cellular phone plan coverage
  • On and off-location meal perks
  • Dental, vision, life & disability insurance
  • Work-related travel reimbursement
  • Flexible spending account
  • Parental leave
  • Professional development assistance
  • A tech stack with Laptop or PC of choice, up to 2 monitors, office phone, headset
  • Work from home opportunities
  • Health insurance
  • Career development
  • At least one offsite event per quarter with spontaneous office gatherings regularly

Funding (last 2 of 7 rounds)

May 2024

$140m

SERIES E

Nov 2022

$135m

SERIES D

Total funding: $465.1m

Our take

For data-driven organizations, WEKA supplies a platform for storing, processing and managing data across the cloud and on-prem. As an AI-native platform, it supports the transformation of data silos into pipelines capable of fuelling next-gen workloads like AI and HPC.

With traditional infrastructure often hindering data-led processes rather than helping them, WEKA is somewhat of a breath of fresh air for its customers. The company's comprehensive approach, alongside support for both Windows and Linux, enables it to serve many types of organization including those that are just taking off.

WEKA does have a few notable competitors, such as VAST Data, but has stood out thus far by delivering the fastest file system on the market. It has also raised considerable funding, the latest of which will support expanded product offerings, and has made notable partnerships such as with NVIDIA.

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Freddie

Company Specialist at Welcome to the Jungle