Senior Product Designer, Transcarent

• Bachelor's or Master's in graphic design, HCI, UX, a related area of study is preferred, or equivalent work experience
• 3-5 years of experience designing world-class apps with a strong portfolio of design work
• Strong aptitude for performing and synthesizing research, including contextual inquiry
• Excellent communication skills with a proven track record presenting designs and articulating design decisions to both cross-functional teams and stakeholders
• Proficiency in leading design and prototyping software such as Figma, Miro, and Adobe Creative Suite
• Bias towards action and the know-how to succeed in ambiguity
• Systems thinker and ability to design as a team, exploring and promoting new ideas, especially those that aren't your own
• You're self-aware and lead from a place of empathy
• Excellent visual design skills, typography, layout, and color usage

Desirable

• As a Senior Product Designer, you will partner with Product and Engineering teams innovate the tools our Care Providers use to deliver high quality care to our members in our virtual clinic
• You'll shape our care delivery tool by understanding clinician's needs and translating them into intuitive designs, validating them frequently during their path from concept to polished product
• Leading the product design process, you'll integrate Member and Provider insights and journeys, conduct collaborative co-design workshops with subject matter experts and stakeholders, and design and launch engaging experiences that help Providers excel and deliver outstanding care to our Members
• This position will report to our Design Director and will work remotely. We're looking for someone to join us immediately
• Design and validate new experiences via mockups, wireframes, flow diagrams, sketches, and other UX artifacts for our cloud-based applications
• Build concepts and high-fidelity interactive prototypes to help guide the future direction of the experience
• Frequently conduct discovery research and usability tests to identify new opportunities and enable greater improvement of our care delivery
• Collaborate with cross-functional agile software product development teams that include Product Managers and Engineers to design and deliver work that align to the product's strategy
• Cultivate optimistic outlooks, promote a positive culture within your teams, and overcome challenges through endurance, grit, and persistence
• Incorporate well-crafted visual design and can leverage and contribute to a design system