Technical Project Manager, Kraken
Consumer
Cryptocurrency exchange
Be an early applicant
Cryptocurrency exchange
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.
Role
Who you are
- Prior experience in chief of staff, business operations, strategy, consulting, or a similar cross-functional role, ideally with a product ops focus
- Proven ability to manage and execute complex projects across multiple teams (e.g. Product, Legal, Finance, Engineering)
- Strong analytical and problem-solving skills; able to synthesize information quickly and drive data-informed decisions
- Clear and concise communicator, both verbally and in writing; able to influence stakeholders and bring clarity to ambiguity
- Familiarity with Atlassian Suite of products (Jira, Confluence, Jira Product Discovery), and other PM tools
- Proficiency in Agile and waterfall methodologies with the judgment to apply context-dependent approaches
- Ability to operate autonomously in a fast paced environment, make sound decisions, and take ownership of outcomes
- Collaborative mindset with a bias toward action and continuous improvement
- Deep interest in crypto and belief in Kraken’s mission to accelerate financial freedom and inclusion
What the job involves
- The Consumer team is responsible for delivering world-class financial experiences for everyday users across mobile and web. We are constantly working on extending the product suite with new features and improvements
- Drive cross-functional execution of product initiatives: You'll lead or support the execution of cross-functional Product initiatives by coordinating with Design, Engineering, Legal, Compliance, Marketing, and other partners
- Own business reporting and communications: Create and maintain high-quality deliverables for internal stakeholders, including board decks, all-hands presentations, weekly/monthly KPIs, and initiative progress updates
- Act as a strategic partner: Leverage your end-to-end view of the Consumer business (by attending key team meetings and monitoring performance dashboards) to surface opportunities/improvements, and act as a strategic partner for them when needed (e.g., setting up KPIs/forecasts)
- Maintain team roadmap: Use your cross-functional visibility to keep the Consumer team roadmap current across all supporting teams, helping drive prioritization and visibility to xFn areas
- Be the Consumer liaison for cross-functional requests: Serve as the first point of contact for incoming asks from other areas. Assess requests, handle those you can directly (e.g., data/reporting), and route others to the appropriate product team or stakeholder
- Own the User Interviews Program: Manage the tooling and processes for Consumer’s user research initiative — enabling teams to conduct their own user studies
- Manage software capitalization reporting: Report Consumer team effort that can contribute to company-wide software capitalization efforts, ensuring timely, accurate and auditable reporting each quarter
- Ensure team documentation (e.g., team roster, Confluence pages, process guides) is clear, centralized, and up to date for both internal use and cross-functional alignment
- Plan key team engagements: Organize key planning sessions and offsites for the Consumer team (e.g., team retreats, leadership offsites), ensuring agendas are aligned to priorities and drive forward momentum
Our take
Kraken is the world’s largest global bitcoin exchange in euro volume and liquidity. Kraken’s clients also trade USD, CAD, ETH, XRP, LTC and other digital currencies, on a platform consistently rated the best and most secure bitcoin exchange by independent news media.
Kraken was the first bitcoin exchange to have its market data displayed on the Bloomberg Terminal, the first to pass a cryptographically verifiable proof-of-reserves audit, and one of the first exchanges to offer leveraged bitcoin margin trading.
Kraken are one of the top 3 bitcoin exchanges by volume, behind Coinbase and bit-x with an 18% market share. While this is a competitive space to operate in - the volume of crypto being exchanged every day is very high, so there's space for multiple winners.
Kraken have made a number of acquisitions and have strengthened its world-leading position with the launch of new products, features and apps and a 24/7 multi-lingual support line. The company will continue to provide clients with easier and more versatile ways to participate in the crypto ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2019
$100m
SERIES C
Mar 2014
$5m
SERIES A
Total funding: $111.5m
Company benefits
- Work where you want: 90% of Krakenites work remotely, we believe people do their best work wherever they're happiest
- Flexibility and Autonomy: We are highly results-focused vs. time-focused. We want you to work when and how you need to keep you at your most proactive
- We value diversity: Our Team is spread across 60 countries. By joining Kraken you'll be part of a truly multicultural organization that values diversity and inclusion
- A new approach to salary: Kraken prides itself on being at the forefront of crypto innovation, and that means the majority of our workforce has the option to be paid in bitcoin
- Equity Options: Kraken owes its success and growth to its people. That's why we offer nearly all our Krakenites a stake in the company
Company HQ
Financial District, San Francisco, CA
Leadership
Jesse Powell
(Chairman of the Board)Previously co-founded Verge Gallery & Studio Project, Lewt and Internet Ventures & Holdings
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