Account Manager, AppsFlyer

• This position is ideal for someone with a strong commercial mindset, a talent for navigating organisational complexity, and the ability to manage multiple stakeholders both internally and externally
• 3+ years of experience in SaaS account management or customer-facing commercial roles
• Proven experience closing deals, handling renewals, and managing complex commercial conversations
• Demonstrated ability to manage projects or initiatives involving multiple stakeholders
• Strong collaboration and communication skills, especially in cross-functional settings
• Fluency in English (written and verbal) — additional languages are a bonus
• Analytical mindset with experience using data to inform decisions and account strategy
• Familiarity with Salesforce or other CRMs, with strong forecasting and pipeline management skills
• Comfortable working autonomously in a fast-paced, evolving environment

Desirable

• The EMEA team at AppsFlyer is looking for a proactive and commercially driven Account Manager to join our high-performing team
• In this role, you’ll manage a portfolio of established clients across the region — focusing on renewals, complex deal structuring, upsell opportunities, and strategic retention planning
• You’ll own the relationship between multiple internal teams to deliver business outcomes, client satisfaction, and revenue growth
• Own a book of business and manage all commercial aspects post-sale: retention, expansion, and long-term client success
• Coordinate cross-functional efforts involving Customer Success, Product, Legal, Finance, and RevOps to support client needs and close commercial deals
• Manage and renew complex contracts, pricing scenarios, and custom commercial structures
• Create detailed customer account plan & SWOT analysis, identify at-risk accounts and design strategic mitigation plans
• Build strong, consultative relationships with key stakeholders, positioning yourself as a trusted advisor
• Ask the right questions, challenge assumptions, and link product value to customer success
• Prioritise your accounts based on strategic value, risk level, and business potential
• Maintain accurate pipeline and forecast reporting, including New Booking ARR and ARR Loss
• Leverage automation and AI tools to manage and scale a diverse client portfolio