Solutions Engineer, Fingerprint
$150-160k
More information about location
Device intelligence platform for fraud detection
Open for applications
Device intelligence platform for fraud detection
101-200 employees
Open for applications
$150-160k
More information about location
101-200 employees
Company mission
To empower developers to build safe and seamless online services.
Role
Who you are
- 3-6 years of relevant experience in a similar role
- Located in the US
- Innate ability to identify customer pain points and provide solutions within the Fingerprint framework
- Excellent presentation skills, including the ability to effectively demonstrate technical solutions
- Previous pre-sales experience is highly desired
- Customer-focused mindset with a commitment to delivering excellent service
- Outside-the-box thinking, self-starter with strong problem-solving skills
- Ability to thrive in a dynamic and rapidly evolving industry
- Strong verbal and written communication skills
- Proven experience in translating customer requirements to internal stakeholders
- Team player with a collaborative approach
- Entrepreneurial spirit and a drive to succeed
What the job involves
- As a Solutions Engineer at Fingerprint, you will play a critical role in driving the technical sales process and ensuring the company achieves its growth targets
- Your expertise will support customers and sales executives, positioning Fingerprint as a trusted advisor throughout the sales journey
- By presenting and explaining Fingerprint features to prospective customers through demos, you will effectively showcase the value proposition of our solutions
- Attend customer discovery, requirements gathering, and technical calls to understand customer pain points
- Translate customer pain points into solutions using Fingerprint, demonstrating how our technology can address their needs
- Lead Proof-of-Concept (POC) integrations with customers' tech stacks to showcase the value and efficacy of our solutions
- Build trust with various customer teams and act as a trusted advisor to both customers and sales executives
- Collaborate cross-functionally to streamline and improve the sales process, working closely with account executives
- Respond to Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Information (RFIs)
- Attend and present at conferences to represent Fingerprint and promote our solutions
- Demonstrate problem-solving skills while addressing customer issues and ensuring customer satisfaction
- Act as a liaison between the sales and marketing teams, providing valuable insights for effective collaboration
- Develop demos that showcase how customers can utilize Fingerprint to enhance their businesses
Our take
Digital fingerprinting is an essential process in web browsers that tracks the digital address of a device to monitor web activity. This technique facilitates the identification of fraud and spam, as well as warning signs of account takeovers. However, the success of this requires users to accept cookies, a requirement that is easy to avoid.
Fingerprint provides a digital fingerprinting tool that generates a unique identifier of browser activity without requiring the user to accept cookies. The service uses the same WebGL and canvas fingerprinting utilized by existing competitors, but instead of focusing on devices, it identifies web activity. Suspicious activity will result in the identified user being logged in a database, allowing the service to be improved for others.
With this innovative approach, Fingerprint has been able to build up an impressive client roster of over 6000 companies, including 16% of the top 500 websites by traffic. As well as displaying sustained growth through funding rounds, the company has also continued to improve upon its offering - for instance, in Q1 2023 it reported a decrease in iOS false positive and false negative rates by 85%.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2023
$33m
SERIES C
Nov 2021
$32m
SERIES B
Total funding: $77m
Company benefits
- Equity
- Unlimited vacation, with a minimum vacation days target
- Remote-first: we work asynchronously and respect time-zone differences
- MacBook (you get to keep it after 3 years)
- A small team with a lean hierarchy where you can make a real impact in shaping the company
- Company meet-ups once a year (we went to Mexico City in 2023!)
- Smaller group meet-ups throughout the year
- $600 yearly budget that you can spend to learn new stuff
- Personal development: we give you the freedom to grow and experiment, work on open-source projects and try new things and ideas
Company HQ
Little Italy, Chicago, IL
Leadership
Valentin Vasilyev
(CTO)Valentin worked as a Software Engineer for the first 9 years of their career, before Team Lead roles at Evrone and Machinio.com. They left this role in March 2019 to co-found Fingerprint the following month.
Dan Pinto
(CEO)Previously co-founded Machino, where they were CTO, and has experience in Software Engineering.
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