Business Insights & Strategic Project Manager, LegalZoom
$102.4-130k
In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package.
Online legal advice platform
Open for applications
Online legal advice platform
1001+ employees
Open for applications
$102.4-130k
In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package.
1001+ employees
Company mission
To make legal help should be a fundamental right, easy to understand, afford, and access.
Role
Who you are
- The ideal candidate will have strong business and financial acumen, effective communication and organizational skills, and a passion for translating data into actionable insights
- 5+ years’ experience in strategic and/or operational roles such as management consulting, corporate strategy, or business operations
- Demonstrated success leading complex, cross-functional projects with shifting timelines and priorities
- Strong financial acumen and business analytics skills including experience synthesizing multiple inputs and data points and developing data-backed recommendations and business cases
- Proven ability to build collaborative relationships with cross-functional team members and to influence the direction of others
- Strong written and verbal communication skills, including the ability to clearly frame options and recommendations, and inspire teams to action
- Experience in the technology industry and experience working with small businesses preferred
- Undergraduate degree (or equivalent) required; MBA preferred
What the job involves
- We are seeking a Business Insights & Strategic Project Manager to support planning and operational execution for key strategic projects in support of one of LegalZoom’s top priorities of delivering next-gen expertise through our law firm LZ Legal Services
- Contribute to planning and operational execution for key attorney service delivery strategic projects and initiatives across our Attorney Assisted product offerings, including legal plan subscriptions and intellectual property (Trademark, Copyright & Patent)
- Collaborate with team leadership to prioritize pipeline of service delivery initiatives, then independently drive execution in close partnership with cross-functional teams (Product, Marketing, Finance, Data Science, Partnerships, etc.)
- Strategic projects may include: diagnosing current period law firm business and operations results and identifying opportunities to improve; assessing operational processes and tools and implementing new solutions; monitoring macro trends; managing profitability of the legal plan subscription business
- Gather data from various sources to create comprehensive datasets for analysis and derive insights. Examples of data analyses may include: key financial results and identification of trends or anomalies; analysis of customer utilization and the impact on other metrics; evaluate network attorney quality metric results and use insights to drive execution strategy
- Leverage data insights to collaborate with cross-functional teams (Product, Marketing, etc.) on attorney features in product marketing and other external-facing promotions
- Drive content for key performance reviews and engagement events, such as town halls, all-hands meetings, and attorney conferences
- Communicate effectively 1:1 or at scale with internal stakeholders to ensure understanding of strategic insights and any variations to targets. Contribute to short and long-term strategy discussions
Our take
LegalZoom is an online legal technology service that can help people create their own legal documents. It believes legal advice and services should be clear, easy-to-understand, and affordable, and provides services to help people make a will, start a business, lodge a trademark application, and more.
LegalZoom has helped millions of people who otherwise could not hire a lawyer, with its extensive range of legal solutions. It competes with a handful of other companies, such as IncFile and Rocket Lawyer, that also provide online legal technology.
However, it has found space to grow its operations nonetheless, partially due to the rise in interest in digital solutions. An IPO in 2021 also enabled LegalZoom's growth, though in 2024 a class action is underway to investigate the company's significantly lowered share prices.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2011
$66m
SERIES B
Mar 2007
$45m
SERIES A
Total funding: $111m
Company benefits
- Private healthcare
- Pension
- Eye care
- Discount legal fees
- Season ticket loan
- Cycle to work
- Fundraising match
- Life assurance
- Chill-out area
- Massages
- Office yoga
- Social events
Company HQ
Downtown, Glendale, CA
Leadership
Robert Shapiro
(Co-founder)Co-founder of ShoeDazzle.com and Chairman of the Brent Shapiro Foundation for Alcohol and Drug Awareness.
Brian Lee
(Co-founder)Co-founder of ShoeDazzle.com and The Honest Company. Previously Attorney at Skadden Arps. J.D of Law at UCLA School of Law.
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