Corporate and Consumer Communications Assistant, Trainline
12 month FTC
2+ days a week in office (Holborn, London)
Train ticketing platform
Job no longer available
Train ticketing platform
1001+ employees
Job no longer available
2+ days a week in office (Holborn, London)
1001+ employees
Company mission
We're building the world's no.1 rail platform while empowering greener travel choices, connecting people and places.
Role
Who you are
- 4+ years’ experience working in PR/Comms (consumer and/or corporate), preferably in an agency or in-house as part of a proactive press office team
- Developing press materials and pitching to media
- Working in a fast-paced environment, highly motivated with the ability to multi-task, meet deadlines and prioritise own workload
- Knowledge of UK media
- Strong writing skills and a keen eye for detail
- A genuine interest to stay up to date with the latest news and trends; culturally tuned in and inquisitive
- A self-starting attitude, and you’ll need to be organised and a team player
- English speaking to native level
Desirable
- Working with, or for, a tech or travel company
What the job involves
- In this role there is scope to be creative and dynamic – we welcome someone with a self-starting attitude who loves to stay on the pulse of the cultural agenda, piggyback news and land coverage
- You’ll be part of a tight-knit, highly creative and supportive comms team based mainly in the UK, who work closely together to brainstorm and problem-solve to drive results
- You’ll have exposure/get to shadow a broad spectrum of PR activity from policy comms to consumer, across multiple markets
- Drafting comments, media alerts and supporting on press releases - pulling media target lists and pitching to journalists
- Working on campaigns, projects and initiatives to support the team’s objectives
- Supporting at PR activations/stunts and events
- Staying on the pulse of the news agenda and PR industry
- PR reporting – supporting on pulling together presentations to share with the wider business
- Participating in ideation to help drive consideration and brand love for Trainline
- Press inbox management – initial triage on queries and appropriate escalation
- Using Trainline’s self-serve data tools to mine extracts which could be used in media materials and outreach
- Budget tracking and contract management
- Working ad-hoc to support the wider Comms and Corporate Affairs functions
Salary benchmarks
Our take
Trainline make it super easy to book transport tickets. Their app is intuitive and well designed. and they're even pioneering paperless travel, allowing you to store your tickets in the app.
They're hyper focused on customer experience and have a product culture of fast iteration to deliver great outcomes for customers.
Their customers make 170,000 journeys a day and they sell 200 tickets a minute.
They're continuing to innovate to stay ahead. They're using machine learning to predict price movements and are integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."
Company benefits
- Flexible working (40% min office attendance)
- Cycle to work scheme
- Gym memberships
- Private Health and dental Insurance
- Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
Company values
- Own It - We care about every customer, partner and journey
- Do Good - We make a positive impact
- Travel Together - We're one team
- Think Big - We are building the future of rail
Company HQ
Farringdon, London, UK
Articles
Leadership
Jody Ford
(CEO, not founder)Previously Non-exec Director of Moonpig and Photobox Group.
Milena Nikolic
(Chief Technology Officer, not founder)Previously Engineering Director at Google.
Lisa Hillier
(Chief People Officer, not founder)Previously Chief People Officer at Gousto , The Restaurant Group and Just Eat.
Mike Hyde
(Chief Data Officer, not founder)Previously at Meta.
Dave Price
(Chief Product Officer, not founder)Previously at Spotify and GoEuro.
People progressing
Joined as a Product Manager. Promoted to Product Manager after 1 year. Then promoted again to Principal Product Manager after 7 months and is currently Product Director.
Joined as Business Performance Analyst. Promoted to Senior Analyst after 1.5 years. Then promoted again to Commercial Manager after 7 months.
Diversity, Equity & Inclusion at Trainline
- 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Artemis (gender equality) 🏳️🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers
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