CRM Automation Specialist, Fever
+ Bonus
Event discovery & booking platform
Job no longer available
Event discovery & booking platform
1001+ employees
Job no longer available
+ Bonus
1001+ employees
Company mission
To democratize access to culture and entertainment.
Role
Who you are
- You have 2-3 years minimum experience working in Digital Marketing and CRM, mobile and web environments
- You have experience working with Salesforce Marketing Cloud
- You have experience with ESPs (Mailchimp, Sendgrid, etc)
- Proficient in SQL
- Good copywriting skills
- You are able to develop & optimise CRM flows to drive revenue
- You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights
- You are commercially savvy, analytical and data-driven
- You have experience in A/B testing and dynamic templates
- You are an organized, responsible and proactive person
- You have the ability to optimize, prioritize and organize your time
- You have the ability to carry out a high pace of work
- You are able to communicate in English in a fluent way
- You know how to potentiate the team-work and keep everyone in the team motivated
What the job involves
- You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email, push notifications and in app messages)
- You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art
- You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness
- You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives
Our take
The creators of a single place to browse the events happening in your city, Fever has rapidly grown to operate in over 100 cities. From educational talks to bottomless brunches, Fever streamlines your experience finding and booking leisure activities.
What has set Fever apart from its major competitors in the events booking space, such as major player Eventbrite, is its use of data. Its data-driven approach allows it to recommend the events that users will be most interested in. It has also allowed it to analyse consumer data to host its own Fever Originals events, much like Netflix uses data to produce Netflix Originals customised to consumer demands.
The company claims it can identify the characteristics of a successful event, mitigating the risk for event promoters and brands involved in its Fever Originals events. With multiple funding rounds under its belt, Fever is well placed to grow with the experience and expertise that comes from top industry investors and is investing in new and innovative global entertainment content opportunities whilst continuing expansion into new markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
Jun 2025
$100m
LATE VC
Jan 2023
$110m
LATE VC
Total funding: $540.3m
Company HQ
SoHo, New York, NY
Leadership
Pep Gomez
(Co-Founder & Board Member)Pep served as the company's CEO until 2016. He previously co-founded Reby and served as a Senior Advisor at ASICS Corporation, Mobile World Capital Barcelona, and PRISA.
Francisco Hein
(Co-Founder & CMO)Francisco is also the founder of Secret Media Network. Previously he was the Head of User Acquisition & Expansion at happn.
Ignacio Bachiller Ströhlein
(Co-Founder & CEO)Prior to c-founding Fever in 2015, Ignacio studied Mechanical Engineering at the Massachusetts institute of Technology.
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