Head of Solutions Engineering, Intenseye
2+ days a week in office
AI-powered workplace safety platform
Job no longer available
AI-powered workplace safety platform
101-200 employees
Job no longer available
2+ days a week in office
101-200 employees
Company mission
To transform workplace safety with computer vision AI.
Role
Who you are
- 8+ years of experience in solutions engineering, technical pre-sales / post-sales or a similar technical customer-facing role within SaaS, Cloud, or Enterprise Software with a modern, sales led recurring revenue GTM motion
- 3+ years of team management with strong leadership skills with a track record of building and managing high-performing teams
- Experience in pre-sales with exposure to post-sales implementations
- Experience in complex platform-based SaaS solutions
- Rapidly scaled a company and know how to build foundational systems, processes, and teams
- Understanding & experience of scaling disruptive Series A+ startup(s) through hyper-growth. phase and beyond (startup & scaleUp with AI, ML, Cloud sales experience highly beneficial)
- Experience with some of the following: Kubernetes, Linux, Networking, Security, IoT, Video processing, HTTP(s), RESTful APIs and Industrial controls & protocols
- True passion in utilizing an inspirational and hands-on leadership style to drive a high-performing culture with a coach-like mindset for team development
- Vertical knowledge across some of the following: Manufacturing, Supply Chain, Automotive, Industry, Retail, IoT
- Capability and desire to act as a player coach and expertise in setting up a function
- Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Deep understanding of enterprise software solutions, cloud technologies, and software development lifecycles
- Ability to thrive in a very fast paced autonomous environment
- Relish in data rigour and hygiene around metrics and embrace a data driven strategy
- Bachelor's in Engineering, Computer Science, or a related technical field
- Strong communication and relationship building skills, including the ability to build trusted partner relationships with our internal stakeholders
- Play a key role to foster, align and further build out the team culture
- Located in NYC - Ability to work from home + work from our office (x2-3 days per week in the office - 530 5th Avenue)
What the job involves
- We're looking for our founding Head of Solutions Engineering to join our growing leadership team. In this role, you will be responsible for leading and developing our technical pre-sales and post-sales solutioning teams
- You will be responsible for overseeing the development, implementation, and delivery of intenseye’s platform that meet our customers' complex technical needs
- Own technical delivery across the entire customer lifecycle from pre-sales to implementation to full platform adoption
- Provide strong leadership and mentorship to a team of Technical Solutions Managers, fostering a high-performance culture and promoting collaboration
- Drive continuous improvement in solution engineering processes, methodologies, and tools
- Work closely with the Sales team to understand customer requirements, pain points, and business objectives, and translate them into effective solution strategies
- Lead the design and development of comprehensive technical solutions that address customer challenges and align with our product offerings
- Ensure the successful delivery of solutions, overseeing project scoping, resource allocation, timelines, and quality assurance
- Act as a trusted advisor to key customers, providing technical expertise, understanding their business needs, and presenting solutions effectively
- Partner with the Sales team in pre-sales activities, including solution presentations, demonstrations, and proposal development
- Maintain strong relationships with existing customers, driving customer satisfaction, retention, and identifying opportunities for upselling or cross-selling
- Partner with Product Development teams to provide customer insights, feedback, and recommendations for product enhancements or new features
- Work closely with Customer Success teams to ensure smooth handoff of solutions and provide ongoing support when needed
- Collaborate with Marketing teams to develop compelling collateral, case studies, and thought leadership content
- Stay abreast of industry trends, emerging technologies, and competitive landscape in the solutions engineering domain
- Utilize market insights to identify new business opportunities and provide strategic recommendations to senior leadership
Application process
- Zoom meeting with our VP, People - intenseye Introduction (45 mins)
- Zoom meeting with our CEO - GTM Overview (45 mins)
- Onsite meeting at NYC office with our CEO/Leadership Team (120 mins)
- Reference + Background Checks
Our take
Safety in the workplace can concern anything from trip hazards to PPE, and it is essential for businesses to keep on top of it to keep their workers safe, the company compliant, and business efficient. However, monitoring health and safety can be difficult without dedicated staff checking especially in large workplaces, and this increases staffing costs dramatically.
Intenseye provides a workplace safety monitoring platform that leverages AI to identify unsafe acts and conditions from a camera source. The allows workplaces to be monitored 24/7 at minimal additional cost, ensuring that they are safe, providing real-time notifications and analytics, and facilitating the automated operationalization of compliance.
Whilst other companies are using AI to augment how quickly hazards can be recognized through a video signal, Intenseye stands out with its specialized approach to workplace safety, something that must be monitored in every workplace. The company has raised considerable funding, the latest of which comes from the industry's largest ever fundraise, to expand its technology ecosystem.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2024
$64m
SERIES B
Sep 2021
$25m
SERIES A
Total funding: $93.2m
Company benefits
- Support for individuality & continuous education: We stand with you on your journey whether it is the autonomy to make decisions and a true voice in the direction of the company or a need for support in continued development of your education or your passions.
- Stock option plan: We want our team to be rewarded for the value they bring to the company, all eligible employees enjoy new hire equity.
- Competitive salaries: We offer a competitive salary which we benchmark constantly.
- Team, events & activities: We believe great teams are built through shared experiences. From energizing company offsites to in-person gatherings and a weekly lunch in our NYC HQ, we make time to connect beyond work. No matter where you’re based, you’ll find plenty of opportunities to build relationships, have fun, and strengthen our culture together.
Company HQ
Koreatown, New York, NY
Leadership
Sercan Esen
(Co-Founder & CEO)Experience as Artificial Intelligence Consultant for Sony from 2014 to 2018.
Serhat Cillidag
(Co-Founder & CTO)Experience as Software Engineer for Sony from 2017 to 2018.
Salary benchmarks
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